Correction Records Management Officer BORC(20017930)

Ohio Department of Rehabilitation and Correction (ODRC); Columbus (OH); On-site; USD 32,000 - 37,000; Full time

Job summary

Ohio Department of Rehabilitation and Correction, located at the Franklin County Columbus office, seeks a Records Management Clerk to manage retention and disposal systems, prepare and pull inmate records for public inquiries, index documents in OnBase, and respond to requests. The role supports staff, trains others, and ensures accuracy using RWARE/INTRA daily.

The position requires strong English and arithmetic skills, prior records management experience, and ability to operate microfilm and

Qualifications

• Formal education in English & arithmetic including reading, writing and basic fractions/percentages.
• 1 course or 3 months of experience in records management.
• 1 course or 3 months of experience in public relations or business communications with emphasis on writing letters and oral communication.

Responsibilities

• Handle records management systems for retention and disposal.
• Prepare files for scanning and pull/inmate master records for public inquiries and staff requests.
• Index documents in document imaging software (OnBase).
• Prepare correspondence and records for public record requests.
• Prepare exemplification documents and certificates of inmate status.
• Operate microfilm and scanning equipment; inspect final products and maintain equipment.
• Collaborate with service representatives on repairs and resolve equipment issues.
• Verify inmate incarceration information using systems like RWARE and INTRA.
• Potentially lead clerical staff in records maintenance tasks.

Skills

Records Management

Computer Literacy

Clerical & Data Entry

Communications

Active Learning

Teamwork

Time Management

Written Communication

RWARE

INTRA

OnBase

Tools

OnBase

RWARE

INTRA

Job description

• Requires considerable knowledge in records management in order to manage system for records retention and disposal
• Prepare files and documents for scanning and pull and scan inmate master records in response to public inquiries and requests from DRC/DPCS staff
• Responsible for indexing documents stored on document imaging software (Onbase)
• Prepares correspondence and records in response to public record requests
• Prepare exemplification documents and certificate of inmate status
• Operate microfilm equipment (e.g., paper converter, viewer, photocopier) and operate scanning equipment
• Responsible for Inspecting the final product to assess quality, refills and replaces supplies in machines and clean adjust and performs routine maintenance on equipment
• Responsible for working with service representatives on repairs of equipment
• Verifies and researches inmate incarceration information on computers daily including use of RWARE, INTRA to locate and track file locations
• May function as lead worker over clerical employees involved in records maintenance activities
• Responsible for the training of staff in procedures for maintenance and storage of records
• Establishes due dates in responding to requests
• Assist staff in resolving problems regarding equipment
• Assists staff in responding to telephone calls, faxes and in-person inquiries from employees regarding printing, OnBase, or microfilm requests
• Handles ingoing and outgoing mail and explains procedures and answers questions
• Responsible for Inventories, orders, supplies and stocks shelves

• Requires considerable knowledge in records management in order to manage system for records retention and disposal
• Prepare files and documents for scanning and pull and scan inmate master records in response to public inquiries and requests from DRC/DPCS staff
• Responsible for indexing documents stored on document imaging software (Onbase)
• Prepares correspondence and records in response to public record requests
• Prepare exemplification documents and certificate of inmate status
• Operate microfilm equipment (e.g., paper converter, viewer, photocopier) and operate scanning equipment
• Responsible for Inspecting the final product to assess quality, refills and replaces supplies in machines and clean adjust and performs routine maintenance on equipment
• Responsible for working with service representatives on repairs of equipment
• Verifies and researches inmate incarceration information on computers daily including use of RWARE, INTRA to locate and track file locations
• May function as lead worker over clerical employees involved in records maintenance activities
• Responsible for the training of staff in procedures for maintenance and storage of records
• Establishes due dates in responding to requests
• Assist staff in resolving problems regarding equipment
• Assists staff in responding to telephone calls, faxes and in-person inquiries from employees regarding printing, OnBase, or microfilm requests
• Handles ingoing and outgoing mail and explains procedures and answers questions
• Responsible for Inventories, orders, supplies and stocks shelves

Formal education in English & arithmetic that includes reading & writing common vocabulary & fractions, decimals & percentages; 1 course or 3 mos. exp. in records management; 1 course or 3 mos. exp. in public relations or business communications with emphasis on writing letters & oral communication.

• Or equivalent of Minimum Class Qualifications for Employment noted above.

Job Skills:

Records Management

Organization

Rehabilitation & Correction - Operation Support Center

Agency Contact Name and Information

[e-mail]

Unposting Date

Oct 6, 2026, 9:29:00 AM

Work Location

DRC Central Office-Fran-ODOT

Primary Location

United States of America-OHIO-Franklin County-Columbus

Compensation

$23.65

Schedule

Full-time

Classified Indicator

Classified

Union

OCSEA

Technical Skills

Computer Literacy, Clerical & Data Entry, Communications, Records Management

Professional Skills

Active Learning, Teamwork, Time Management, Written Communication

Agency Overview

Who We Are…

Guided by a single mission “To reduce recidivism among those we touch,” the Ohio Department of Rehabilitation and Correction believes that everyone is capable of positive change. Our staff embrace these core values and serves as role models for pro-social behavior conveying an attitude of dignity and respect in the treatment of others.

What We Do…

The Ohio Department of Rehabilitation and Correction has been tasked with front line crime reduction through rehabilitative treatment and programming efforts provided in a safe, secure and humane correctional environment and effective community supervision. Our goal is to protect the public through helping individuals turn away from crime and become productive, contributing members of our communities, ensuring a safer Ohio for all Ohioans now and in the future.

To learn more about our agency, please visit our website at www.drc.ohio.gov

Are You Ready?

We are thrilled to see that you are interested in beginning your career with the Ohio Department of Rehabilitation and Correction! Without a doubt, this will be the most rewarding and meaningful work you’ll ever find with a work family that is second to none!