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Holiday Inn Club Vacations Incorporated is seeking a Teleservices Representative to book tours for current guests staying on site and to provide vacation planning guidance that exceeds expectations. The role is remote with mornings shift (8:30am-3:30pm) and Tue-Wed off, offering benefits including bi-weekly pay and 401K matching.
Responsibilities include handling guest inquiries, maintaining world-class guest satisfaction, and using the Aspect Dialer to maximize conversions while upholding
Job Category: Sales & Marketing
Requisition Number: CORPO022196
Showing 1 location
At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.
The Teleservices Representative is responsible for booking tours for current guests staying on site. Representatives call the guests in the units to book tours for them once they are in house. The Representative is also responsible for assisting in-house guests by providing vacation planning guidance that exceeds our guests and owners' expectations.
Pay: $65,000-$130,000 per year
Work Shift would be mornings (8:30am-3:30pm) with Tues-Wed off.
COMPANY BENEFITS:
At Holiday Inn Club Vacations, we provide the following benefits to ensure your career is on the right path to success.
ESSENTIAL DUTIES AND TASKS:
QUALIFICATIONS:
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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.