Corporate - Dining Waitstaff

JPMorgan Chase & Co.; City of Rochester (NY); On-site; USD 25,000 - 33,000; Full time

Job summary

JPMorgan Chase & Co. in New York City seeks an experienced Waitstaff member for its Amenity Services team, delivering exceptional dining and bar service in a luxury setting. You will learn menu items, process orders with a POS system and maintain spotless dining areas.

This role includes serving in Executive Dining Rooms and supporting events with basic mixology and wine service. Ideal candidates have luxury restaurant and bar experience, strong organizational and interpersonal skills, and

Qualifications

• Experience in luxury hotel restaurants and bars.
• Proficiency with POS systems for order entry and processing.
• Able to learn and explain menu items and ingredients.
• Weekend availability to cover peak shifts.

Responsibilities

• Serve in Executive Dining Rooms and cater functions (breakfast, lunch, dinner).
• Demonstrate basic mixology and wine service.
• Bus, clean and reset tables as needed.
• Prepare and serve beverages, adhering to liquor regulations.
• Greet guests and check IDs at the bar.
• Take and process drink orders, mix and present drinks per recipes.
• Use POS System to take orders and relay dietary notes to kitchen staff.
• Maintain clean, organized work areas.

Skills

Experience in luxury hotel restaurants

Menu item knowledge

POS system proficiency

Organizational skills

Dining service knowledge

Interpersonal skills

Weekend availability

Tools

POS System

Job description

Step into the spotlight with our Amenity Services team as a Waitstaff, where you'll be the key to delivering extraordinary service in our vibrant dining and bar atmosphere. Join us in creating unforgettable guest experiences that leave a lasting impression. This unique and exciting role offers the opportunity to work in New York’s largest all-electric building at our new 270 Park headquarters.

As a Waitstaff within our Amenity Services, you will deliver exceptional service in a dining and bar setting, ensuring a memorable guest experience. Your responsibilities include understanding menu items, taking and processing orders using the POS system and maintaining cleanliness. You will serve in Executive Dining Rooms, cater events and demonstrate basic mixology and wine skills.

This unique and exciting opportunity offers career development and livable hours (Monday through Friday operation).

Job responsibilities:

• Possess knowledge of commonly used concepts, practices and procedures within the field.
• Serve in Executive Dining Rooms and cater functions, including breakfast, lunch and dinner.
• Demonstrate basic knowledge of mixology and wine service.
• Perform duties of bussing, cleaning and resetting tables.
• Prepare and serve beverages to guests in the bat area in a friendly, courteous and timely manner.
• Adhere to State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Greet guests in a courteous, friendly manner and check guests at the bar for proper identification.
• Take and process orders for drinks, mix, garnish and present drinks using standards ingredient recipes, practice prudent portion control and detect and act upon guest inebriation as trained, demonstrating knowledge of liquor laws.
• Take orders using the POS System and communicate details and special dietary requests to kitchen staff as needed.
• Maintain work areas clean and organized.

Required qualifications, capabilities, and skills:

• Experience in luxury hotel restaurants and bars
• Ability to learn and explain menu items, including basic cooking terminology and ingredients.
• Proficiency in using the POS System
• Excellent organizational skills
• Knowledge of dining service practices
• Strong interpersonal skills for interacting with guests professionally
• Occasional weekend availability

Preferred qualifications, capabilities, and skills:

• Basic understanding of mixology and wine service
• Familiarity with State, Federal and corporate liquor regulations