Corporate - Dining Waitstaff

JPMorgan Chase & Co.; New York (NY); On-site; USD 25,000 - 36,000; Full time

Job summary

JPMorgan Chase & Co. in New York seeks a Waitstaff for our Amenity Services team at the 270 Park headquarters. You will deliver exceptional service in a luxury dining and bar setting, engaging with guests and ensuring a memorable experience.

Responsibilities include serving in Executive Dining Rooms, catering events, basic mixology, bussing, and maintaining spotless service areas while adhering to liquor regulations. Weekday hours offered with potential for flexible scheduling.

Qualifications

• Experience in luxury hotel restaurants and bars.
• Ability to learn and explain menu items.
• Proficiency with POS systems.
• Excellent organizational and guest-service skills.
• Weekend availability on occasion.

Responsibilities

• Serve in Executive Dining Rooms and cater functions (breakfast, lunch, dinner).
• Demonstrate basic mixology and wine service.
• Buss and reset tables; maintain clean, organized work areas.

Skills

Luxury hotel dining & bars

Customer service excellence

Interpersonal communication

Menu knowledge

Weekend availability

Tools

POS System

Job description

Step into the spotlight with our Amenity Services team as a Waitstaff, where you'll be the key to delivering extraordinary service in our vibrant dining and bar atmosphere. Join us in creating unforgettable guest experiences that leave a lasting impression. This unique and exciting role offers the opportunity to work in New York's largest all-electric building at our new 270 Park headquarters.

As a Waitstaff within our Amenity Services, you will deliver exceptional service in a dining and bar setting, ensuring a memorable guest experience. Your responsibilities include understanding menu items, taking and processing orders using the POS system and maintaining cleanliness. You will serve in Executive Dining Rooms, cater events and demonstrate basic mixology and wine skills.

This unique and exciting opportunity offers career development and livable hours (Monday through Friday operation).

Job responsibilities:

• Possess knowledge of commonly used concepts, practices and procedures within the field.
• Serve in Executive Dining Rooms and cater functions, including breakfast, lunch and dinner.
• Demonstrate basic knowledge of mixology and wine service.
• Perform duties of bussing, cleaning and resetting tables.
• Prepare and serve beverages to guests in the bat area in a friendly, courteous and timely manner.
• Adhere to State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Greet guests in a courteous, friendly manner and check guests at the bar for proper identification.
• Take and process orders for drinks, mix, garnish and present drinks using standards ingredient recipes, practice prudent portion control and detect and act upon guest inebriation as trained, demonstrating knowledge of liquor laws.
• Take orders using the POS System and communicate details and special dietary requests to kitchen staff as needed.
• Maintain work areas clean and organized.

Required qualifications, capabilities, and skills:

• Experience in luxury hotel restaurants and bars
• Ability to learn and explain menu items, including basic cooking terminology and ingredients.
• Proficiency in using the POS System
• Excellent organizational skills
• Knowledge of dining service practices
• Strong interpersonal skills for interacting with guests professionally
• Occasional weekend availability

Preferred qualifications, capabilities, and skills:

• Basic understanding of mixology and wine service
• Familiarity with State, Federal and corporate liquor regulations