AR/Collections Specialist

Victory Air & Equipment Llc; Deer Park (TX); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Victory Air & Equipment Llc is seeking an Accounts Receivable/Collections Specialist to join our finance team in Deer Park, Texas. The role focuses on timely processing of invoices, monitoring accounts receivable, and collecting outstanding balances while ensuring accuracy and excellent customer service.

You will review customer accounts, correct errors, process invoices and credit memos, and prepare financial reports.

Qualifications

• Minimum of one year experience in AR related roles.
• Strong understanding of accounting principles and best practices.
• Proficient knowledge of Excel and accounting software.
• Commitment to accuracy and attention to detail.

Responsibilities

• Manage the accounts receivable process, monitor customer accounts, review aging reports, and proactively contact customers to collect balances.
• Investigate and resolve billing discrepancies, payment disputes, and account issues with cross-functional teams.
• Process customer invoices, credit memos, payments, and account adjustments, while reconciling accounts and maintaining records.
• Maintain documentation of collection activities, customer communications, and payment statuses.
• Prepare and analyze accounts receivable reports and aging reports to support decision-making.
• Respond to inquiries via shared inboxes accurately and timely.

Skills

Customer service

Communication

Attention to detail

Problem solving

Organizational skills

Billing inquiries

Education

Bachelor’s degree in accounting or related field

Tools

Excel

Accounting software

Job description

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Job Summary

We are seeking a detail-oriented and organized Accounts Receivable/Collections Specialist to join our finance team. The ideal candidate will be responsible for the timely and accurate processing of customer invoices and payments, monitoring accounts receivable, collecting outstanding balances, and resolving billing discrepancies. Responsibilities include reviewing customer account information, correcting errors, processing invoices and credit memos, preparing reports, and performing other administrative tasks. The ideal candidate is an excellent communicator with strong attention to detail, exceptional organizational skills, and a commitment to accuracy and customer service.

Responsibilities

• Manage the accounts receivable process by monitoring customer accounts, reviewing aging reports, and proactively contacting customers via phone and email to collect outstanding balances while maintaining positive customer relationships.
• Investigate and resolve billing discrepancies, payment disputes, and account issues by collaborating with Sales, Operations, Customer Service, and customers to ensure timely resolution.
• Process customer invoices, credit memos, payments, and account adjustments, while reconciling customer accounts and maintaining accurate financial records.
• Process customer credit applications and assist with credit reviews and account setup as assigned.
• Maintain detailed documentation of collection activities, customer communications, payment statuses, and account records.
• Prepare and analyze accounts receivable reports, aging reports, collection updates, and other financial reports to support management decision-making.
• Manage shared department inboxes and respond to customer and internal team inquiries accurately and in a timely manner.
• Maintain customer sales tax exemption certificates and ensure documentation remains current and compliant.
• Identify delinquent accounts and take appropriate action to facilitate timely payment and reduce outstanding receivables.
• Perform other job-related duties and responsibilities as assigned by management.

Qualifications

• Minimum of one year experience in AR related roles
• Bachelor’s degree in accounting or a related field preferred but not required
• Proficient knowledge of excel and accounting software
• Strong understanding of accounting principles and best practices
• Excellent problem-solving and research skills
• Strong customer service and effective communication in all customer interactions
• Commitment to accuracy and attention to detail