Core Systems Maintenance Technician: Hardware and Software

Staff Perm, LLC; Stone Mountain (GA); On-site; USD 23,000 - 32,000; Full time

Job summary

Staff Perm, LLC is seeking a Computer Systems Maintenance Technician in Stone Mountain, GA to ensure reliability of computer hardware and software systems. This role involves maintaining, analyzing, troubleshooting, and repairing computer systems and peripherals to support company operations.

Responsibilities include documenting, upgrading, and replacing hardware and software, installing new software, and managing user accounts and passwords.

Qualifications

• High school diploma or equivalent combination of education and experience required.
• Excellent customer service skills required.

Responsibilities

• Support and maintain user account information including rights, security, and systems groups.
• Perform routine analysis and problem solving of network or PC software, hardware, or peripherals.
• Coordinate with hardware or software vendors for service as needed.
• Install computer hardware, software, and peripherals for new employees.
• Install new software packages and upgrades.
• Manage password assignments when necessary.
• Assist in creating system documentation and procedure manuals.
• Lead training sessions for employees on software and hardware system usage.

Skills

Customer service

Education

High school diploma

Job description

Staff Perm, LLC is seeking a Computer Systems Maintenance Technician in Stone Mountain, GA to ensure reliability of computer hardware and software systems. This role involves maintaining, analyzing, troubleshooting, and repairing computer systems and peripherals to support company operations.

Responsibilities include documenting, upgrading, and replacing hardware and software, installing new software, and managing user accounts and passwords.