Core Infrastructure Engineer
Oakland University
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Benefits offered by this job
Job summary
Oakland University seeks a Core Services Engineer to administer and optimize Google Workspace and related collaboration platforms. You will focus on email services, cloud identity, and automation, ensuring secure, reliable IT delivery across enterprise systems.
The role requires strong troubleshooting, scripting, and cross‑functional collaboration to drive standardization and improvements in core infrastructure. Hybrid work options and competitive benefits are provided.
Qualifications
- Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent education/experience.
- At least four years in systems administration, collaboration platforms, or infrastructure engineering.
- Advanced admin and troubleshooting with Google Workspace (Gmail, Drive, Groups).
- Experience with cloud platforms: Azure, AWS, GCP, and Microsoft 365.
- Experience supporting enterprise email systems, including routing and security.
- Experience with identity management tools (Entra ID, MFA, SSO, CA).
- Scripting and automation experience; patch management and monitoring knowledge.
- Strong troubleshooting, communication, and ability to handle multiple priorities.
Responsibilities
- Serve as primary administrator for Google Workspace and related collaboration services.
- Administer enterprise email services with routing, security, and performance optimization.
- Maintain core services in cloud/hybrid environments with security and reliability.
- Perform patching, updates, upgrades, and monitoring to ensure system integrity.
- Develop automation scripts and operational documentation to improve efficiency.
- Lead or support migrations and platform integrations for collaboration systems.
- Coordinate maintenance communications and participate in enterprise patch management.
- Collaborate with IT leadership to align core services with institutional needs.
Skills
Education
Tools
Job description
Benefits of Working at Oakland University
Oakland University offers competitive salaries and an excellent benefit program including a comprehensive medical plan with low contribution amounts for our employees, dental and vision plans at no cost for our employees, generous paid time off plans, a generous University contribution to our 403(b) retirement plan, tuition assistance for our employees and dependents, free access to our Campus Recreation Center and workout facilities, and flexible work schedules and wellness programs. These are current benefit levels subject to future changes. Oakland University offers a strong, University-wide commitment to diversity, equity and inclusion, which has garnered national recognition as a top workplace for LGBTQ+ community members; national recognition as a safe workplace, and consistent top ranking for support services to U.S. Military veteran students.
Employee Group/Grade
Employee Group/Grade AP Band R
Job Category
Work Schedule
Work Schedule FT/Reg (40 hours)
Shift/Days
This is a full-time position.
Pay Schedule
Pay Schedule Month
Number of Hrs./Wk.
Number of Hrs./Wk. 40
Position Information
Minimum Qualifications
- Bachelor’s degree in Computer Science, Information Systems, or a related field, or an equivalent combination of education and experience.
- A minimum of four (4) years of experience in systems administration, collaboration platforms, or infrastructure engineering.
- Advanced administration and troubleshooting experience with Google Workspace (Gmail, Calendar, Drive, Groups), including configuration, security, and performance optimization.
- Working knowledge of cloud platforms and services, including Microsoft Azure, Amazon Web Services ( AWS ), Google Cloud Platform ( GCP ), and Microsoft 365.
- Experience supporting enterprise email systems, including routing, security, and troubleshooting.
- Experience with identity and access management tools (Microsoft Entra ID, MFA , SSO , conditional access).
- Scripting and automation experience.
- Knowledge of patch management, system updates, and monitoring of core infrastructure services.
- Understanding of networking fundamentals, DNS , certificates, and cloud security best practices.
- Strong troubleshooting, analytical, and problem-solving skills.
- Strong communication and customer service skills.
- Ability to manage multiple priorities and work both independently and collaboratively.
- Willingness to work scheduled maintenance windows, including occasional overnight hours.
- Must reside in the state of Michigan and be able to report to campus within 1–1.5 hours if required.
- Ability to travel occasionally for professional development or training.
- Master’s degree in Computer Science, Information Systems, or a related field.
- Experience supporting IT services in higher education or other public sector organizations.
- Experience managing large-scale or multi-domain enterprise environments.
All Qualifications Unless otherwise required by an applicable collective bargaining agreement, all minimum, additional and desired qualifications are preferred, but qualifications, degrees, and/or experience deemed comparable and/or equivalent by Oakland University in its sole and exclusive discretion may be considered.
Position Purpose
University Technology Services, the central IT organization of Oakland University, is seeking a Core Services Engineer to perform technology tasks. The Core Services Engineer is responsible for the administration, maintenance, and optimization of the organization’s core infrastructure and collaboration platforms—with a primary focus on Google Workspace and supporting responsibilities for Microsoft 365 and cloud identity services – Microsoft Entra ID. This position ensures secure, reliable, and efficient delivery of essential IT services while driving automation, standardization, and continuous improvement. The Core Services Engineer collaborates across IT teams to enhance productivity, streamline operations, and ensure seamless integration between Google and Microsoft ecosystems. The role requires a deep understanding of email services, including troubleshooting, configuration, and optimization to support institutional communication needs.
Key Responsibilities- Serve as the primary administrator and subject matter expert for Google Workspace, including Gmail, Drive, Shared Drives, Groups, and collaboration services, ensuring secure, reliable, and high-performing operations.
- Administer and maintain enterprise email services, including configuration, routing, security controls, troubleshooting, and performance optimization.
- Support and maintain core services operating within cloud and hosted environments, ensuring reliability, security, and alignment with institutional standards.
- Ensure the reliability, security, and performance of core collaboration and infrastructure services.
- Perform routine system maintenance, including patching, updates, upgrades, and service monitoring to maintain system integrity and compliance.
- Develop and maintain automation scripts, configuration standards, and operational documentation to improve efficiency and service consistency.
- Lead or support system migrations, platform integrations, and service improvement initiatives related to collaboration and enterprise systems.
- Participate in enterprise patch management and coordinate maintenance communications to minimize service disruption.
- Collaborate with IT leadership and cross-functional teams to align core services with institutional needs and service standards.
The best things about this position are:
- The teamwork; you are a member of a talented team.
- The ability to learn and grow professionally. We provide many opportunities to continue to advance your knowledge and professional skills.
- Your work matters to the students, faculty, and employees at the University.
- The University offers an attractive benefits package that includes excellent healthcare and tuition benefits for employees and their families, flexible work schedules, paid vacation, wellness programs, friendly campus events, and generous retirement contributions.
Job Open Date
Job Open Date 02/25/2026
Job Close Date
Position Specific QuestionsRequired fields are indicated with an asterisk (*).
- * Are you currently a member of the Oakland University Administrative-Professional Group?
- Yes
- No
- No Response
- * In less than 10 sentences, please describe your experience architecting, planing, designing and implementing information technology solutions?
(Open Ended Question)
Documents Needed to ApplyRequired Documents
- Cover Letter
- Resume
- Writing Sample
Optional Documents
371 Wilson Boulevard, Rochester, MI 48309
248-370-2100
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