Core Business Systems Analyst — Hybrid

Farm Credit Council; Middlebury (VT); Hybrid; USD 55,000 - 90,000; Full time

Benefits offered by this job

401k match

Life insurance

Disability insurance

Paid time off

Tuition reimbursement

Education & training

Employee assistance

Job summary

Farm Credit East is seeking a professional to advance core business systems and transformational programs across the organization. You will work with product owners to shape strategy, define requirements, and monitor plans while ensuring user knowledge and system adoption.

Hybrid work is offered after two weeks, with responsibilities spanning communication, training and portfolio management to improve efficiency and stakeholder alignment.

Qualifications

• Bachelor's degree in business, agriculture or related field.
• Experience with FISERV DNA, Salesforce, nCINO, CCH Tax or Encompass LOS preferred.
• Experience in software Testing and/or Quality Assurance preferred.
• Salesforce certifications are a plus.
• Hybrid work options after two weeks of employment with Farm Credit East. Hybrid options determined by job role and needs.

Responsibilities

• Works closely with product owner(s) to execute on the core business system strategy to meet or exceed customer and user expectations and gain alignment with key stakeholders.
• Helps execute on the Core Business System Portfolio Management Plan which governs current and future FCE core business systems including performance metrics, identifies risks and opportunities, prioritizes high-value products, optimizes resource allocation across the portfolio and balances the product mix among strategic initiatives.
• Creates requirements for new/updated existing core business systems ideas within the defined FCE ideation process.
• Works closely with product owner(s) to determine, monitor and update the plan and methodology to ensure deep user knowledge for each platform to utilize in core business system innovation.
• Works creatively with FPI, core business system vendors and Farm Credit System partners to optimize platform solutions and design.
• Develops a deep understanding of customer, employee and FCE needs within the core business systems.
• Supports the communication strategy for each new/existing core business system to align with FCE’s overall communication plan and enable optimal system adoption and utilization.
• Engaged in training and full adoption of FCE’s technology platforms to meet association and customer needs.
• Demonstrates a strong commitment to standardized methods to improve efficiency, collaboration, and embodiment of One Team Working Together.
• Support organizational transformation providing guidance in change enablement, communications, and training supporting delivery and adoption of strategic programs within the organization.
• Works cooperatively with the change enablement team to develop the Communication/Change Enablement Plan and associated training for each process, system or technology rollout.

Skills

Software Testing & QA

FISERV DNA

Salesforce

nCINO

CCH Tax

Encompass LOS

Education

Bachelor’s degree in business, agriculture or related field

Job description

Farm Credit East is seeking a professional to advance core business systems and transformational programs across the organization. You will work with product owners to shape strategy, define requirements, and monitor plans while ensuring user knowledge and system adoption.

Hybrid work is offered after two weeks, with responsibilities spanning communication, training and portfolio management to improve efficiency and stakeholder alignment.