Copy - Manager Trainee

New Balance; Albuquerque (NM); On-site; USD 45,000 - 60,000; Full time

Job summary

A health care facility in Albuquerque is seeking a Lead Security Assistant to oversee a team of Security Assistants. Responsibilities include monitoring physical security equipment, ensuring effective communication within the team, and managing alarm systems. Applicants must possess specialized experience in security and law enforcement objectives. The role requires full-time availability with rotating shifts and no telework options. A background investigation and adherence to staffing requirements are essential.

Qualifications

• One year of specialized experience equivalent to at least the next lower grade (GS-05).
• Experience in leading staff and monitoring security communications.

Responsibilities

• Lead a team of Security Assistants responsible for monitoring physical security equipment.
• Coach the team in problem-solving methods and techniques.
• Perform alarm and access monitoring and manage user permissions.

Skills

Knowledge of security/law enforcement objectives

Leading staff

Monitoring security communications

Dispatching

Maintaining security-related reports

Job description

Overview

The Lead Security Assistant position is located at the New Mexico VA Health Care System. The primary purpose of the position is to lead a team of Security Assistants responsible for monitoring physical security equipment and systems.

Duties

• Ensures that the organization's strategic plan, mission, vision and values are communicated to the team and integrated into the team's strategies, goals, objectives, work plans and work products and services.
• Articulates and communicates to the team the assignments, projects, problems to be solved, actionable events, milestones, and/or program issues under review, and deadlines and time frames for completion.
• Coaches the team in the selection and application of appropriate problem-solving methods and techniques, provides advice on work methods, practices and procedures, and assists the team and/or individual members in identifying the parameters of a viable solution.
• Performs alarm and access monitoring, tracing access patterns, programming, assigning or removing user permissions, updating databases, remotely opening and securing doors during routine and emergency operations and generating a variety of reports as needed.
• Implements policies, procedures, and methods for identifying and protecting information, personnel, property, facilities, operations, or material.
• Operates an established vehicle registration and visitor management program and parking registration and/or photo identification equipment.
• Monitors and receives routine and emergency calls from a variety of sources that need police, fire, medical or other emergency services; determines the nature and location of the emergency and coordinates appropriate notifications and follow-up communications.
• Performs system checks on equipment used in the dispatch center; troubleshoots systems when problems arise and resolves issues whenever possible.
• Enters, updates and retrieves information from a variety of computer systems and sensitive databases.

Work Schedule & Conditions

Work Schedule: Full Time, Sunday - Saturday, Rotating 8-12 hour shifts. Rotating day, nights, weekends, and holidays.

Compressed/Flexible: This position is not authorized a compressed/flexible schedule.

Telework: This position is not authorized for telework.

Virtual: This is not a virtual position.

Position & Benefits Information

Position Description/PD#: Lead Security Assistant/PD99857S

Relocation/Recruitment Incentives: Not authorized.

Permanent Change of Station (PCS): Not authorized.

Other: See Notes on incentives and basic eligibility within the original posting as applicable.

Requirements & Conditions of Employment

• You must be a U.S. Citizen to apply for this job
• To be considered, you must complete all required steps in the process, including an online assessment.
• All applicants tentatively selected are subject to urinalysis screening for illegal drug use prior to appointment.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: work is typically sedentary; some walking/standing may be required. A pre-placement physical is not required.
• Subject to background/security investigation
• Online onboarding and specific identification documents may be required; effective May 7, 2025, non-REAL ID licenses may not be used as acceptable ID for employment.
• Participation in seasonal influenza vaccination program is a requirement for VA Health Care Personnel

There is a 1-year probationary period or 2-year trial period during which the agency evaluates fitness and whether continued employment advances the public interest. Probationary completion may lead to termination unless certified as advancing the public interest.

Qualifications

To qualify, applicants must meet all requirements by the closing date of the announcement. Time-In-Grade requirements apply as described, and applicants may qualify based on specialized experience or education.

• Specialized Experience: One year of specialized experience equivalent to at least the next lower grade (GS-05). Examples include knowledge of security/law enforcement objectives, leading staff, monitoring security and life-safety communications, dispatching, and maintaining security-related reports and logs.

Education: No educational substitution at this grade level.

Additional Information

Other program-specific notices, benefits, and resources may be found in the original posting. For more information about qualification standards, visit the U.S. Office of Personnel Management website.