Administrative Support Assistant

Veterans Affairs, Veterans Health Administration; Honolulu (HI); On-site; USD 40,000 - 64,000; Full time

Job summary

Veterans Affairs, Veterans Health Administration in Hawaii, United States, is seeking an Administrative Support Assistant to perform a range of support tasks for the Primary Care Service. The role covers document control, logistics, records management and correspondence handling.

You will handle minutes, timekeeping, on-call scheduling for providers, and office supply/equipment support. Telework is ad-hoc and subject to supervision; normal schedule is weekday hours with potential on-site work.

Qualifications

• Experience processing correspondence, reports, and memorandums.
• Experience recording and transcribing meeting minutes; timekeeping responsibilities.
• Experience providing office supply and equipment support services.

Responsibilities

• Processing incoming and outgoing materials such as correspondence, recurring reports, memorandums and other forms of communication.
• Full responsibility for administrative functioning of Primary Care committees, boards, and meetings.
• Recording and transcribing meeting minutes.
• Serve as Timekeeper for all Primary Care T&L units.
• Maintain monthly on-call schedule for providers.
• Provide comprehensive office supply and equipment support services.
• Other duties as assigned.

Skills

Attention to Detail

Clerical

Customer Service

Organizational Awareness

Job description

Description:

Summary This position performs duties in support of Veterans Affairs Pacific Island Healthcare System Primary Care Service performing a variety of administrative tasks ranging from office support services, document control, logistics, records and file management, correspondence and information control, equipment and supply orders.

Responsibilities

• Processing incoming and outgoing materials such as correspondence, recurring reports, memorandums and other forms of communication.
• Full responsibility for administrative functioning of Primary Care committees, boards, and meetings.
• Recording and transcribing meeting minutes.
• Serve as Timekeeper for all Primary Care T&L units.
• Maintain monthly on-call schedule for providers.
• Provide comprehensive office supply and equipment support services.
• Other duties as assigned.

Work Schedule

• Monday to Friday, 7:00am to 3:30pm.
• Telework: Ad-Hoc - May be authorized at supervisory discretion.
• Virtual: This is not a virtual position.

Position Description / PD#

Administrative Support Assistant/PD03432O

Incentives

Relocation/Recruitment Incentives: Not Authorized. Critical Skills Incentive (CSI): Not Approved. Permanent Change of Station (PCS): Not Authorized.

Requirements Conditions of Employment

You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment). Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/14/2026.

Time-In-Grade Requirement

Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Processing and composing correspondence, reports, and memorandums, use of tracking systems, recording and transcribing meeting minutes, timekeeping responsibilities, office supply and equipment support services, and personnel folder management.

Competencies

Or, you will be rated on the following Competencies for this position: Applies Technology to Tasks, Attention to Detail, Clerical, Customer Service (Clerical/Technical), Internal Controls/Integrity, Manages and Organizes Information, Organizational Awareness. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of your duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements

Sedentary, some walking, standing, bending, lifting/carrying light items.

Additional Information

This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternative method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.