Copier Technician at Quality Business Solutions Baltimore, MD

Downtown Boulder Partnership; Baltimore (MD); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

Medical insurance

Dental insurance

Vision insurance

Company car

Laptop

Mobile phone

Job summary

Quality Business Solutions, located in Baltimore, MD, is seeking a Copier Technician to service and repair equipment at customer locations. The ideal candidate will have journeyman-level technical knowledge, good customer service skills, and experience in copier repair.

Offering a competitive salary between $45,000 and $65,000 annually, along with benefits such as Simple IRA, medical, dental, and more. Join a family-owned business with over 22 years of experience in the industry.

Qualifications

• Journeyman-level technical knowledge with technical school + 2+ years of related experience.
• Five years or more of copier break/fix repair and troubleshooting experience.

Responsibilities

• Service and repair copier/printer equipment at customer locations.
• Set up IP addresses and download printer drivers.
• Provide customer training on printing functions.
• Coordinate with other technicians and dispatch.

Skills

Customer service skills

Time-management skills

Technical knowledge

Computer skills

Education

Technical school diploma

Tools

Konica Minolta

Kyocera

Job description

Job Description

Copier Technician - Quality Business Solutions - Baltimore, MD.

Compensation: $45,000 to $65,000 annually.

Benefits Offered: Simple IRA, Dental, Life, Medical, Vision, Company Car, Laptop, Mobile Phone.

Employment Type: Full‑Time.

The company is a document management dealership with over 22 years of experience. We are looking for a qualified Copier/Printer Field Service Technician to service and repair equipment at customers’ locations, set up IP addresses, download printer drivers, provide customer training on printing functions, and work with the dispatch team.

Responsibilities:

• Service and repair copier/printer equipment at customer locations.
• Set up IP addresses and download printer drivers.
• Provide customer training on printing functions.
• Coordinate with other technicians and dispatch to meet customer needs.

Qualifications:

• Journeyman‑level technical knowledge (technical school + 2+ years of related experience).
• Good customer service and time‑management skills.
• Computer skills: quick email response, basic Excel, ability to troubleshoot applications.
• Five years or more of copier break/fix repair, troubleshooting, and refurbishment (Konica Minolta, Kyocera preferred, but other manufacturers considered).

Preferred hours: Monday‑Friday 8:30‑5:00 pm.

Company Overview: Quality Business Solutions is headquartered in Baltimore, Maryland and is a family‑owned and operated business that seeks and recruits the best IT, Sales, Copier Service and Administrative people in the industry.