Copier Printer Repair Service Technician

Priority Dispatch Corp.; Tulsa (OK); On-site; USD 10,000 - 60,000; Full time

Job summary

Priority Dispatch Corp. is expanding its service department and is looking for a Copier Service Technician. The role involves repairing and performing maintenance on various digital equipment, while providing top-notch customer service. No experience is necessary, but preferred, and comprehensive benefits are offered alongside a competitive starting rate of $21/hr.

Benefits

Benefits package including medical, dental, vision, life insurance

401(k) with matching company contribution

Holiday and paid time off

Ongoing professional development training

Qualifications

• High school diploma required; associate's preferred.
• Valid driver's license needed.
• Working knowledge of electronics and mechanical systems.

Responsibilities

• Repair and maintain digital copiers, faxes, printers, and scanners.
• Troubleshoot hardware/software problems and ensure customer satisfaction.
• Manage service calls and maintain an accurate inventory.

Skills

Customer service

Mechanical inclination

Troubleshooting

Education

High school diploma or equivalent

Associate’s degree or equivalent from a two-year college or technical school (preferred)

Job description

Job Details

Job Location: OK - Tulsa - Tulsa, OK

Position Type: Full Time

Salary Range: Undisclosed

Description

Looking to expand our service department with a copier service technician. No experience necessary but preferred. Willing to train the right person. Looking for someone who is reliable and self motivated, mechanically inclined and looking for a long term career. Starting rate is up to $21/hr with bonus opportunities, mileage reimbursement and full comprehensive benefits.

Responsibilities

1. Repair and perform preventative maintenance on black & white and color digital copiers, faxes, printers and scanners. Troubleshoot network printing and network scanning capabilities of digital multifunctional equipment.
2. Provide outstanding service to our internal and external clients. Accurately troubleshoot and diagnose each service call
3. Ensure that all mechanical repairs are carried out in accordance with the manufactures specifications
4. Responsible for maintaining an accurate car inventory
5. Troubleshoot hardware and software problems on copiers and network
6. Set up new installs to network including printing and scanning
7. Effectively and efficiently respond to service calls on a daily basis
8. Maintain high level Customer satisfaction by clarifying Customer needs and ensuring that they are met.
9. Handle Customer-relation problems promptly and appropriately, escalate issues according to established procedures.

Qualifications

• High school diploma or equivalent required; associate’s degree or equivalent from a two-year college or technical school preferred.m
• May be required to take and pass a Core Basic Copier Technology Exam.
• Must have reliable transportation and a valid driver’s license.
• Must be able to travel locally on a daily basis to various customer sites.
• Must work well with customers and exhibit professional appearance and demeanor at all times.
• This position requires a working knowledge of electronics and mechanical systems.

ImageNet Offers

• Benefits package (including medical, dental, vision, life insurance)
• 401(k) with matching company contribution
• Holiday and paid time off
• Ongoing professional development training