Copier Printer Repair Service Technician

ImageNet Consulting LLC.; Tulsa (OK); On-site; USD 40,000 - 50,000; Full time

Job summary

ImageNet Consulting LLC is seeking a Copier Printer Repair Service Technician to join its service department. No prior experience is necessary, but candidates should be reliable and motivated. Responsibilities include repairing copiers and providing excellent customer service, with a starting rate of up to $21/hr and opportunities for professional development.

Benefits

Benefits package (medical, dental, vision, life insurance)

401(k) with matching company contribution

Holiday and paid time off

Ongoing professional development training

Qualifications

• High school diploma or equivalent required; associate’s degree preferred.
• Reliable transportation and valid driver’s license needed.
• Must work well with customers and have a professional demeanor.

Responsibilities

• Repair and perform preventative maintenance on copiers and printers.
• Troubleshoot hardware and software problems on copiers.
• Provide outstanding service to internal and external clients.

Skills

Mechanically inclined

Reliability

Self-motivated

Education

High school diploma or equivalent required

Associate’s degree or equivalent from a two-year college or technical school preferred

Job description

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Looking to expand our service department with a copier service technician. No experience necessary but preferred. Willing to train the right person. Looking for someone who is reliable and self motivated, mechanically inclined and looking for a long term career. Starting rate is up to $21/hr with bonus opportunities, mileage reimbursement and full comprehensive benefits.

Responsibilities

• Repair and perform preventative maintenance on black & white and color digital copiers, faxes, printers and scanners. Troubleshoot network printing and network scanning capabilities of digital multifunctional equipment.
• Provide outstanding service to our internal and external clients. Accurately troubleshoot and diagnose each service call
• Ensure that all mechanical repairs are carried out in accordance with the manufactures specifications
• Responsible for maintaining an accurate car inventory
• Troubleshoot hardware and software problems on copiers and network
• Set up new installs to network including printing and scanning
• Effectively and efficiently respond to service calls on a daily basis
• Maintain high level Customer satisfaction by clarifying Customer needs and ensuring that they are met.
• Handle Customer-relation problems promptly and appropriately, escalate issues according to established procedures.
• High school diploma or equivalent required; associate’s degree or equivalent from a two-year college or technical school preferred.m
• May be required to take and pass a Core Basic Copier Technology Exam.
• Must have reliable transportation and a valid driver’s license.
• Must be able to travel locally on a daily basis to various customer sites.
• Must work well with customers and exhibit professional appearance and demeanor at all times.
• This position requires a working knowledge of electronics and mechanical systems.
  
  

ImageNet Offers

• Benefits package (including medical, dental, vision, life insurance)
• 401(k) with matching company contribution
• Holiday and paid time off
• Ongoing professional development training

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  IT Services and IT Consulting

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