Capital Choice Pathology Lab
Adventist HealthCare's Capital Choice Pathology Lab seeks to hire an experienced Sr. Internal Consultant who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing.
The LIS/Data Management Technician designs, configures, tests, supports, and enhances AHC's CoPath anatomic pathology laboratory information system and its integrations with clinical, financial, and enterprise systems. The role partners with pathology, laboratory operations, clinical teams, finance, system quality, and IT to deliver reliable workflows, accurate data exchange, secure data integrity, effective reporting and analytics, comprehensive documentation,and timely resolution of production issues that support safe patient care. The employee also supports system upgrades, change control, user training, process improvement, and downtime preparedness to promote regulatory compliance, operational continuity, and safe patient care.
As a Sr. Internal Consultant in a LIS/Data Management Technician role, you will:
- CoPath Development, Configuration, and Workflow Design:
Design, build, configure, and maintain CoPath functionality supporting anatomic pathology workflows, including accessioning, case management, gross examination, histology, cytology, result entry, case sign-out, and reporting. Translate clinical and operational requirements into secure, maintainable solutions aligned with AHC standards. - Interfaces, Data Exchange, and Report Writing:
Develop and support interfaces between CoPath and the electronic health record, billing systems, reference laboratories, instruments, digital pathology platforms, and other applications. Create and maintain clinical, operational, regulatory, and quality reports using CoPath reporting tools, SQL, and approved data sources. Gather report requirements; write, validate, document, and optimize queries, report logic, templates, dictionaries, rules, and data extracts; investigate interface errors and data-quality issues through resolution. - Production Support and Problem Resolution:
Monitor and support production services in a 24x7 healthcare environment. Triage incidents, analyze application and workflow defects, perform root-cause analysis, restore service, communicate status, and implement sustainable corrective actions in coordination with users, technical teams, and vendors. - Data Management and Analytics:
Manage, validate, and maintain pathology data to ensure accuracy, integrity, accessibility, and compliance with organizational and regulatory standards. Perform data analysis and reconciliation using SQL and advanced Microsoft Excel tools, including pivot tables, formulas, dashboards, validation routines, and data visualization techniques. Support operational, financial, quality, and regulatory reporting needs through data extraction, trend analysis, KPI development, auditing, and ad hoc reporting. Collaborate with laboratory leadership and stakeholders to identify opportunities for process improvement and data-driven decision-making - Testing, Releases, and Technical Documentation:
Plan and execute unit, integration, regression, and user-acceptance testing for enhancements, patches, upgrades, and interfaces. Support change control, deployment, validation, and post-production monitoring; maintain technical specifications, configuration records, test evidence, and support procedures. - Partnership, Compliance, and Continual Improvement:
Collaborate with pathologists, laboratory staff, informatics, cybersecurity, infrastructure, vendors, and other stakeholders to prioritize work and projects to improve system usability, reliability, and efficiency. Ensure solutions follow privacy, security, regulatory, quality, and operational requirements. Perform additional duties as assigned.
Qualifications include:
- Bachelor's degree in information technology, computer science, health informatics, medical laboratory science, or a related field; an equivalent combination of education and relevant experience may be considered.
- 1+ years of experience configuring, developing, supporting, or optimizing CoPath, CoPathPlus, or a comparable laboratory information system.
- Experience supporting anatomic pathology workflows, SQL-based report writing and data analysis, healthcare interfaces, testing, and production issue resolution.
- Supervisory or management experience is not required.
- Relevant CoPath or CoPathPlus vendor training is preferred. HL7, ITIL, or another applicable healthcare information technology certification is preferred.
- Ability to provide after-hours support for upgrades, deployments, planned maintenance, and major incidents as needed. Occasional travel may be required for training, project work, or vendor coordination.
- Demonstrated experience configuring, developing, supporting, and troubleshoot