Coordinator-Treatment

Loma Linda University Health; Loma Linda (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Loma Linda University Health is seeking a Coordinator-Treatment to manage patient care and scheduling, ensuring efficient appointment flow. The role maintains follow-up systems for unscheduled treatment and coordinates with the dental team.

The position involves handling financial arrangements with patients and scheduling treatment in partnership with the dentist and dental assistant, while keeping patients informed about appointments.

Qualifications

• Associate's degree preferred.
• Minimum two years of office experience required.
• Dental office experience with insurance billing and/or patient management preferred.

Responsibilities

• Manage and coordinate patient care and scheduling to ensure an efficient, productive timetable.
• Maintain follow-up systems for unscheduled treatment and communicate with patients about appointments.

Tools

Word

Excel

Outlook

PowerPoint

Job description

Job Summary

The Coordinator-Treatment is responsible for the management and coordination of patient care and patient scheduling. Ensures that the schedule is efficient and productive, maintaining follow up systems for unscheduled treatment. Receives outgoing and patients and completes their financial arrangements and schedules treatment in partnership with the dentist and dental assistant. Maintains contact with patients regarding their scheduled appointments. Performs other duties as needed.

Education and Experience

Associate's Degree preferred. Minimum two years of office experience required. Minimum one year of dental office experience with insurance billing and/or patient management experience preferred.

Knowledge and Skills

Able to read; write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position (e.g. \"Word, Excel, Outlook, and PowerPoint\"). Operate/troubleshoot basic office equipment required for the position; Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; collaborate and accept direction. Able to communicate effectively on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.

Licensures and Certifications

Dental Assisting certificate preferred.

Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.