Coordinator, Talent Acquisition

United Health Centers; Cleveland (OH); Hybrid; USD 42,000 - 62,000; Full time

Job summary

United Health Centers is seeking a Recruiting Coordinator / Onboarding Specialist to provide administrative and operational support from offer acceptance through new-hire orientation. You will coordinate preboarding, maintain records, and assist with job-posting and events, partnering with People & Culture to ensure a smooth candidate experience.

The role requires an Associate's degree (HR/Business Admin) or equivalent experience, 1 year in a related field, and proficiency with ATS/Dayforce.

Qualifications

• Associate's degree in HR, Business Admin or related field preferred.
• Experience in recruiting coordination, onboarding, or HR administration may substitute for degree.

Responsibilities

• Support recruiters post-offer in the recruitment process from offer through orientation.
• Update information on the New Hire Onboarding List (NHOL).
• Send out preboarding information to candidates.
• Manage ATS data, ensuring accuracy and completeness of candidate records.
• Communicate with candidates regarding preboarding requirements and documents.

Skills

MS Office

Organizational skills

Attention to detail

Communication skills

Customer service mindset

Discretion and confidentiality

Cross-department collaboration

Education

Associate's degree in HR/Business Admin or related field

Tools

ATS

HRIS Dayforce

Job description

Recruiting Coordinator / Onboarding Specialist

Are you someone who thrives behind the scenes, making big things happen for people on their very first day? Do you take pride in getting every detail right so new team members feel welcomed, supported, and ready to contribute from the start? If so, we want to hear from you.

About The Opportunity

The Recruiting Coordinator / Onboarding Specialist provides administrative and operational support from offer acceptance through new-hire orientation. The position coordinates preboarding and onboarding activities, maintains accurate candidate and new-hire records, supports job-posting and recruitment-event logistics, and helps ensure required documentation is completed on time. This role works closely with recruiters, hiring managers, People and Culture, and internal partners to provide a consistent candidate and new-hire experience while supporting compliance with organizational policies and applicable requirements.

What We're Looking For

Education

An Associate's degree in Human Resources, Business Administration, or a related field is preferred. Relevant experience in recruiting coordination, onboarding, or HR administration may be considered in place of a formal degree.

Experience

• At least 1 year of experience in recruiting coordination, HR administration, or a closely related role is required.
• Hands-on experience with an Applicant Tracking System (ATS) and/or HRIS platform is required. Experience with Dayforce is a plus.

Skills & Competencies

• Proficiency in the Microsoft Office Suite (Outlook, Excel, Word, Teams)
• Strong organizational skills and the ability to manage competing priorities in a fast-paced environment
• High attention to detail and a commitment to accuracy in all things
• Excellent verbal and written communication skills
• A customer-service mindset centered on the candidate and new hire experience
• The ability to handle sensitive and confidential information with discretion and professionalism
• A collaborative spirit and the ability to work across departments with ease

What You'll Do

• Support recruiters post-offer in the recruitment process from offer through orientation
• Update information on the New Hire Onboarding List (NHOL)
• Send out preboarding information to candidates
• Manage applicant tracking system (ATS) data, ensuring accuracy and completeness of candidate records
• Communicate with candidates regarding preboarding requirements and documents needed for further process in the preboarding phase

Onboarding & New Hire Support

• Coordinate all pre-employment activities, including background checks, TB tests, fingerprinting, and required documentation
• Facilitate onboarding processes, ensuring timely completion of new hire paperwork and compliance requirements
• Serve as a primary point of contact for new hires, providing guidance on onboarding steps and answering questions
• Maintain onboarding records and track new hire progress in relevant systems
• Enter new hires into the Applicant Tracking System (Dayforce), ensuring all required hiring information and documentation is accurately completed.

Administrative Support

• Support process improvements and initiatives to enhance recruitment and onboarding efficiency
• Support recruitment events, job fairs, and other talent attraction activities as needed

Working Conditions

This position is primarily performed in an office or approved hybrid environment. The role involves frequent interaction with candidates, new hires, hiring managers, People & Culture staff, and internal partners. Occasional travel to organizational sites, job fairs, fingerprinting or screening locations, or other recruitment events may be required, including limited work outside standard business hours.

Why This Role Matters

Talent acquisition teams are increasingly recognized for the outsized impact they have on organizational culture and new hire retention. The onboarding experience is one of the most critical touchpoints in the employee journey—research consistently shows that a structured, positive onboarding process can strengthen loyalty, accelerate productivity, and improve long-term retention. In this role, you will be at the heart of that experience every single day.

We are an equal opportunity employer committed to building a diverse and inclusive workforce. We encourage candidates from all backgrounds to apply.

The Centers is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.