Coordinator, Sr Transportation

McLane Company, Inc; Fredericksburg (VA); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Pay rate: $21.91/hour

Evening schedule: Wed-Sat 2:00 pm–12::

Benefits start day 60: medical, dental

Vacation & sick leave from day one

401(k) profit sharing

Parental leave, tuition reimbursement

Job summary

McLane Company, Inc is seeking a Sr Transportation Coordinator to manage high-volume customer communications, ETA changes, and daily dispatch for drivers in the Fredericksburg area.

You will coordinate routes, track driver progress, and ensure accurate reporting while maintaining compliance with company policies. The role requires strong organizational and multitasking abilities, with a focus on service quality and efficiency.

Qualifications

• High school diploma or GED is required.
• Solid organizational skills and ability to multi-task.
• Strong customer service skills.
• Detail oriented and able to work at a fast pace.
• Understanding of geography and logistics is essential.
• Ability to read, write, and understand English at work level.

Responsibilities

• Contact strategic high-volume customers daily and notify them of delivery ETA changes.
• Record conversation details with customers.
• Schedule special loads and communicate pertinent information.
• Use systems to track drivers and pull data for reporting.
• Compile transport pouches with manifests, invoices, and routes.
• Update dispatch schedules and assign daily tractor/trailer loads.
• Ensure data accuracy and compliance with policies and regulations.
• May handle Driver Payroll functions and train team as required.
• Other duties as assigned.

Skills

Organizational skills

Multi-tasking

Customer service

Attention to detail

Geography & logistics understanding

English proficiency

Education

High school diploma or GED

Job description

Take your career further with McLane!

The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide.

Works with strategic and high-volume customers and notifies them of delivery ETA changes. Establishes seasonal deliveries and to notifies customers of pertinent information. Ensures the department has the necessary tools an equipment. Trains teammates as required. Resolves complex issues.

Benefits you can count on:

• Pay rate: $21.91 per hour.
• Wednesday - Saturday - 2:00 pm - 12:30 am.
• Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.
• Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.
• 401(k) Profit Sharing Plan after 90 days.
• Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!

What you'll do as a Sr Transportation Coordinator:

• Contacts strategic high-volume customers daily and notifies them of any changes to their delivery ETA.
• Records conversation details with customer.
• Schedules special loads notifies customers of pertinent information.
• Uses systems to track and locate drivers and pulls data for reporting purposes.
• Compiles transportation pouches which include route manifests, invoices, special customer notifications, maps and stores keys for drivers.
• Updates driver and helper dispatch schedules daily.
• Sets up daily tractor/trailer assignment for drivers.
• Ensures data is accurate and compliant with company policies and applicable regulations.
• Administers the backhaul program by establishing pick up appointment with vendors and assigning driver trainees to pick up the product.
• Contacts drivers about load assignments and schedule changes.
• Resolves complex route issues and trains team as required.
• May also handle Driver Payroll functions.
• Other duties may be assigned.

Qualifications you'll bring as a Sr Transportation Coordinator:

• High school diploma or GED.
• 4 or more year's experience as a router in the transportation and trucking industry.
• Solid organizational skills and ability to multi-task.
• Ability to resolve complex situations.
• Strong customer service skills.
• Detail oriented.
• Ability to multi-task and handle fast-pace.
• Solid understanding of geography and logistics.
• Ability to multi-task and work at a fast pace.
• Understanding of Driver Pay is required.
• This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.

Fit the following? We want you here!

• Teamwork oriented
• Organized
• Problem solver
• Detailed

Our roadmap. Our story.

We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.

Candidates may be subject to a background check and drug screen, in accordance with applicable laws.

All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

For our complete EEO and Pay Transparency statement, please visit https://www.mclaneco.com/legal/employment/

Primary Location: United States-Virginia-Fredericksburg

Work Locations: DC Mid-Atlantic

56 McLane Drive

Fredericksburg 22406

Business Unit: GR450

Job: Transportation

Schedule: Full-time

Shift: 2nd - Evening

Employee Status: Regular