COORDINATOR SPECIAL PROGRAMS HEALTH SERVICES II, HS **REPOST**

State of Maryland; Maryland; Hybrid; USD 55,000 - 75,000; Full time

Job summary

The State of Maryland's Worcester County Health Department seeks a full-time Behavioral Health Case Manager (Grade 14) to improve outcomes for individuals with mental health or substance use disorders. The role delivers home and community-based services, including assessment, planning, referrals, and care coordination, with on-call crisis response support.

Responsibilities include crisis de-escalation, safety planning, resource linkage, and collaboration with local partners.

Qualifications

• Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
• Experience: One year of professional experience in assisting in the coordination of a health-related program(s) or referring people to governmental and private resources.
• Notes: 1. 30 college credit hours can substitute for the required experience. 2. Military service experience can substitute on a year-for-year basis.

Responsibilities

• Provide comprehensive community-based case management services to promote recovery and independence.
• Perform assessment, individualized service planning, referral, and care coordination.
• Link clients to community resources, advocate, and build skills within home and community settings.
• Participate in on-call rotation for crisis response during evenings, weekends, and holidays.

Skills

Assessment & care coordination

Crisis response

Advocacy

Team collaboration

Education

High school diploma or equivalent

Job description

Introduction

THIS RECRUITMENT IS LIMITED TO CURRENT EMPLOYEES OF THE MDH WORCESTER COUNTY HEALTH DEPARTMENT ONLY. RECRUITMENT REPOST. PREVIOUS APPLICANTS NEED NOT REAPPLY.

GRADE

14

LOCATION OF POSITION

MDH Worcester County Health Department
6040 Public Landing Road
Snow Hill, MD 21863

Main Purpose of Job

The main purpose of this full-time position will be to improve community behavioral health outcomes through early identification, engagement, and intervention with children, adolescents, and adults experiencing mental health and/or substance use disorders. The primary responsibility will be to provide comprehensive, community-based case management services designed to promote recovery, increase independence, reduce barriers to care, and prevent necessary involvement with higher levels of care whenever possible. The case manager will provide assessment, individualized service planning, referral, resource linkage, care coordination, advocacy, and skill-building services within the home and community. Services are delivered using a person-centered, recovery-oriented approach and may be provided individually or in a group setting. This position will also work collaboratively with members of the Behavioral Health Unit and community partners, including therapists, psychiatrists, primary care providers, schools, social service agencies, law enforcement, hospitals, detention center staff, the 988 Crisis System, and other local organizations to coordinate care and improve client outcomes. In addition to routine case management responsibilities, this position will participate in a scheduled on-call rotation to provide crisis response services during evenings, weekends, and holidays. While serving on call, this position will also respond to behavioral health crises in collaboration with local law enforcement, emergency departments, detention center staff, the 988 Crisis System, and other community partners. Crisis response duties include assessment, de-escalation, safety planning, linkage to appropriate treatment and community resources, and coordination of care to reduce unnecessary utilization of emergency departments, inpatient psychiatric facilities, and detention settings whenever clinically appropriate. Employees assigned on-call responsibilities must remain within a geographic area that allows them to respond within 30 minutes while on-call at least one weekend per month. Employees in this classification are required to operate State vehicles to conduct home visits, provide community-based services, transport clients when appropriate, attend meetings, and perform other duties necessary to fulfill the responsibilities of the position. Employees must possess and maintain a valid Maryland Class C Non-Commercial driver's license throughout employment. The selected applicant must be willing and able to travel to all Worcester County Health Department sites. This position requires participation in an on-call rotation which includes evenings, weekends and holidays.

MINIMUM QUALIFICATIONS

• Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
• Experience: One year of professional experience in assisting in the coordination of a health-related program(s) or referring people to governmental and private resources.
• Notes:
• 1. Candidates may substitute 30 college credit hours from an accredited college or university for the required experience.
• 2. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Health Care Administration classifications or Civil Affairs Specialist specialty codes in the health-related field of work on a year-for-year basis for the required experience and education.

DESIRED OR PREFERRED QUALIFICATIONS

• Experience working independently providing assessment in rapidly changing situations.
• Experience exercising sound judgement in high-stress environments.

LIMITATIONS ON SELECTION

THIS RECRUITMENT IS LIMITED TO CURRENT EMPLOYEES OF THE MDH WORCESTER COUNTY HEALTH DEPARTMENT ONLY.

BENEFITS

STATE OF MARYLAND BENEFITS

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.