Coordinator Sales

Staples; Framingham (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

PTO and holidays

Employee discounts

401(k) match

Wellness programs

Job summary

Staples is business to business. You’re what binds us together. The Sales Support Coordinator is a critical member of the Commercial Sales organization, helping sales teams across the U.S.

and Canada stay focused on selling by providing essential operational, administrative, and project support. This role offers the opportunity to collaborate with multiple business partners, build valuable business knowledge, and make a direct impact on sales productivity and customer success.

Qualifications

• 1–2 years in customer service or sales support.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Excellent organizational and time-management skills.

Responsibilities

• Support Commercial Sales teams with reporting and presentations.
• Serve as liaison between sales and internal departments.
• Create and edit customer business reviews and reports.
• Generate and analyze reports using Salesforce, Power BI, Apollo.
• Coordinate meetings, events, and field marketing initiatives.

Skills

Customer service

Administrative support

Microsoft Office

Time management

Communication skills

Multitasking

Independent work

Cross-functional collab

Education

High School Diploma or GED

Tools

Salesforce.com

Power BI

Excel

Job description

Staples is business to business. You’re what binds us together.

The Sales Support Coordinator is a critical member of the Commercial Sales organization, helping sales teams across the U.S. and Canada stay focused on selling by providing essential operational, administrative, and project support. This role offers the opportunity to collaborate with multiple business partners, build valuable business knowledge, and make a direct impact on sales productivity and customer success.

What you’ll be doing:

• Support Commercial Sales teams with reporting, presentations, onboarding activities, account maintenance, forms processing, and operational requests.

• Serve as a liaison between sales and internal departments including Marketing, Pricing, HR, SDS, Risk Management, and Reporting.

• Create and edit customer business reviews, presentations, and supporting reports.

• Generate and analyze reports using Salesforce, Power BI, Apollo, CSS, and related systems.

• Assist with account setup changes, SKU and pricing lookups, and customer support activities.

• Coordinate meetings, events, conferences, trade shows, and field marketing initiatives.

• Manage ordering of supplies, marketing materials, and customer samples.

• Support onboarding activities, access requests, and I-9 related processes.

• Track assets, PTO utilization, and other team operational needs.

• Complete additional projects and assignments that drive sales effectiveness.

What you bring to the table:

• Strong customer service and administrative support experience.

• Ability to manage multiple priorities in a fast-paced environment.

• Excellent organizational and time-management skills.

• Strong attention to detail and commitment to accuracy.

• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.

• Effective written and verbal communication skills.

• Ability to work independently and take initiative.

• Strong cross-functional collaboration skills.

• Professional presence and ability to work with all organizational levels.

• Adaptability and willingness to learn new tools and processes.

What’s needed- Basic Qualifications

• High School Diploma or GED required.

• 1-2 years of professional experience in customer service, sales support, administrative support, or a related business environment; or an equivalent combination of education and experience.

• Intermediate proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.

What’s needed - Preferred Qualifications:

• Experience supporting a distributed sales organization.

• Working knowledge of Salesforce.com.

• Experience creating reports, presentations, and data analysis.

• Familiarity with Power BI and commercial sales support tools.

• Intermediate Excel skills including VLOOKUPs, Pivot Tables, and formulas.

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!