Coordinator, Residential Community

Alcorn State University; Lorman (MS); On-site; USD 42,000 - 54,000; Full time

Job summary

Alcorn State University is seeking a Coordinator, Residential Community to supervise and train staff in operational procedures, crisis management, health and safety, and standards of the residential communities.

The role promotes a safe living environment, enforces policies, reports incidents to the Housing Office, conducts inspections, plans activities, coordinates maintenance, and serves as a liaison to campus resources to support a diverse student population.

Qualifications

• Knowledge of residence housing best practices and procedures
• Excellent customer service skills
• Good computer skills
• Good supervisory skills
• Strong communication skills, verbal written and interpersonal
• Self-motivated
• Ability to effectively deliver housing services to a diverse student population
• Ability to resolve conflict and solve problems
• Ability to adhere to deadlines

Responsibilities

• Supervises and trains residential community staff in operational procedures, crisis management, health and safety issues and standards of the residential communities
• Promotes a safe and comfortable living environment for all residents
• Enforces Residential Life and University policies, rules and regulations in the residential community.
• Reports incidents, injuries/illnesses and policy violations to the Housing Office
• Conducts daily and weekly building inspections and reports damages through the established forms
• Plans and facilitates activities to help residents grow and connect
• Coordinates cleaning and repairs of resident hall with maintenance and custodial supervisors. Provides lock-out and emergency assistance to residents.
• Maintains current and accurate room rosters and condition reports for each resident; ensures proper procedures are followed when residents check in, changes rooms or moves out.
• Conducts new resident orientation and advises students of their right to due process under the University’s Judicial Review Process
• Serve as a referral agent to other campus resources such as the Counseling Center and Academic Center
• Acts as liaison for students of residential communities at administrative staff meetings to provide student input.
• Other related duties, as assigned

Skills

Customer service

Computer skills

Supervisory skills

Communication skills

Interpersonal skills

Problem solving

Education

Bachelor's degree in a related or applicable field

Job description

Coordinator, Residential Community

• Supervises and trains residential community staff in the operational procedures, crisis management, health and safety issues and standards of the residential communities
• Promotes a safe and comfortable living environment for all residents
• Enforces Residential Life and University policies, rules and regulations in the residential community.
• Reports incidents, injuries/illnesses and policy violations to the Housing Office
• Conducts daily and weekly building inspections and reports damages through the established forms
• Plans and facilitates activities to help residents grow and connect
• Coordinates cleaning and repairs of resident hall with maintenance and custodial supervisors. Provides lock-out and emergency assistance to residents.
• Maintains current and accurate room rosters and condition reports for each resident; ensures proper procedures are followed when residents check in, changes rooms or moves out.
• Conducts new resident orientation and advises students of their right to due process under the University’s Judicial Review Process
• Serve as a referral agent to other campus resources such as the Counseling Center and Academic Center
• Acts as liaison for students of residential communities at administrative staff meetings to provide student input.
• Other related duties, as assigned

Minimum Education

Bachelor’s degree in a related or applicable field

Minimum Experience

Two (2) years’ experience in Residence Life or Student Affairs

Licenses/Certifications

N/A

Knowledge of residence housing best practices and procedures

Excellent customer service skills

Good computer skills

Good supervisory skills

Strong communication skills, verbal written and interpersonal

Self-motivated

Ability to effectively deliver housing services to a diverse student population

Ability to resolve conflict and solve problems

Ability to adhere to deadlines