Coordinator of Workforce Transition and Outreach

CT State Community College; Waterbury (CT); On-site; USD 65,000 - 79,000; Full time

Benefits offered by this job

Generous leave policies

Retirement plan options

Health insurance choices

Tuition reimbursement

Job summary

CT State Community College is seeking a Coordinator of Workforce Transition and Outreach to support admission, enrollment, advising, and reporting for dislocated workers funded by federal, state, or private programs.

The role advocates for workforce transitions from One-Stop Centers, Adult Education, and other partners, and provides data on projected costs for credit and non-credit study plans; strong collaboration across departments is essential.

Qualifications

• Bachelor’s degree in an appropriately related field with two or more years of related experience.
• Experience advising students or clients on academic or career pathways.
• Ability to review transcripts to guide program placement.
• Strong communication skills for working with applicants, case managers, and agency partners.
• Ability to maintain accurate records and use Banner, Degree Works, CRM, or similar databases.
• Experience preparing reports and coordinating with multiple departments.
• Ability to learn and apply college and funding-agency policies and procedures.
• Strong organizational skills and attention to detail.
• Ability to work collaboratively with internal staff and external agencies.
• Experience with ERP software such as Banner/Degree Works/CRM Advise Handshake/Focus2.

Responsibilities

• Maintain cooperative relationships with college staff and faculty across outreach, enrollment, bursars, counseling, financial aid, and placement testing.
• Collaborate with academic areas (faculty, library, tutoring) to support students.
• Provide program advising and retention activities.
• Oversee program administration and reporting.
• Attend convocation and commencement ceremonies as required.
• Participate in committees and meetings, including evenings/weekends.

Skills

Advising experience

Transcript review

Strong communication

Record-keeping systems

Report preparation

Policy comprehension

Organization

Assessment interpretation

Collaboration

Microsoft Office

Education

Bachelor’s degree + 2+ years experience

Tools

Banner ERP

Degree Works

CRM Advise Handshake

Focus2

Job description

About CT State

Connecticut State Community College (CT State)was launched on July 1, 2023, through the consolidation of Connecticut’s 12 community colleges.

With campuses and satellite locations statewide, CT State serves all 169 towns and neighboring states.

As the largest community college in New England, CT State is committed to providing high-quality, affordable, and accessible education that supports students’ academic, career, and personal success.

For more information about CT State Community College and the campus please visit Home - CT State.

Position Details

Posted: August 19, 2026

Level: Community College Professional 17, 12-month, Special Appointment

Employment Type: Temporary position, non-tenure track position

Hours: Full-time, 35 hours per week

Anticipated Start Date: December 2026

Work Location: CT State Naugatuck Valley (750 Chase Pkwy, Waterbury, CT 06708)

Work Modality: On site;Position is not remote

Closing Date: Applications must be submitted by 5:00pm (EST) on Wednesday, September 16, 2026.

Position Summary

The Coordinator of Workforce Transition and Outreach performs a full range of operations and administrative tasks in support of the admission, enrollment, continuing support, advising, registration, and reporting as it relates to supporting transitioning and dislocated workers who are the recipients of training funds through various federal, state, and/or private funded programs.

The position serves as a primary advocate for workforce transitions from multiple community agencies including dislocated workers from the One-Stop Centers (WIA/WIB), LEA Adult Education and Technical High School Adult Education, professional associations committed to transitioning adult workers, and other community, state and/or federal agencies with similar missions.

In addition, the position is responsible for providing all funding sources with the appropriate information including, but not limited to, projected costs for both credit/non-credit plans of study.

Essential Duties and Responsibilities

Under the direction of the Dean of Students, the Coordinator of Workforce Transition and Outreach is responsible for effective performance in these essential duties:

The incumbent is required to maintain cooperative and collaborative relationships with all college staff and faculty in functional areas such as outreach, recruitment/outreach/enrollment services, bursars, mental health and wellness counseling, financial aid, placement testing, and similar functional areas. The incumbent is expected to collaborate with academic areas such as faculty, library, tutoring services, and similar academic functional areas.

Key responsibilities include:

• Program Advising and Retention
• Program Administration
• Collaboration
• General Administration

Additional responsibilities include:

• Attendance and participation at convocation and commencement ceremonies
• Service on assigned committees and task forces
• Attendance and participation at committee, staff, informational and professional meetings which may occur during evenings and weekends.

Minimum Qualifications

Bachelor’s degree in an appropriately related field together with two (2) or more years of related experience; or a combination of education, training and experience which would lead to the competencies required for successful performance of the position’s essential duties.

Required Knowledge, Skills, and Abilities:

• Experience advising students or clients on academic or career pathways.
• Ability to review transcripts or similar documents to guide program placement.
• Strong communication skills for working with applicants, case managers, and agency partners.
• Ability to maintain accurate records and use systems such as Banner, Degree Works, CRM, or similar databases.
• Experience preparing reports, submitting documentation, and coordinating with multiple departments.
• Ability to learn and apply college and funding-agency policies and procedures.
• Strong organizational skills and attention to detail.
• Ability to evaluate information from interviews or assessments to recommend appropriate programs.
• Ability to work collaboratively with internal staff and external agencies.
• Experience with ERP (Enterprise Resource Planning) software systems such as BANNER and their related products Degree Works, CRM Advise Handshake, Focus2, or other similar software used to support students from the application, enrollment and career exploration cycle.
• Ability to work effectively with individuals from diverse academic, socioeconomic, cultural, and ethnic backgrounds, including individuals with disabilities
• Excellent interpersonal, oral, and written communication skills
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams)

Preferred Qualifications

• Direct, student facing experience in a post-secondary educational setting.
• Working knowledge supporting workforce funding agencies and transitioning/dislocated workers utilizing third-party grant funding to gain/expand their educational credentials.
• Understanding of a comprehensive community college.

Salary and Benefits

• Salary $72,097approximate annual
• Grant Funded position with the potential to renew annually.

CT State offers a comprehensive benefits package, including:

• Generous leave policies
• Multiple retirement plan options
• Comprehensive health insurance choices
• Supplemental benefits for retirement and family protection
• Tuition reimbursement (if applicable)

Selection Process

After the closing date, applications will be reviewed by a selection committee. Candidates selected for further consideration will be those who best meet the minimum and preferred qualifications and who submitted all required materials by the deadline.

The selection process may include interviews and practical exercises (e.g., written, technical, or simulation exercises). Finalists will be recommended to the Hiring Manager for final selection.

Background Screening

Employment offers are contingent upon:

• Proof of eligibility to work under the Immigration Reform and Control Act (IRCA)
• Successful completion of a background check, including granting permission to contact current and previous employers for verification, reference checks, criminal history, and, when applicable, credit or driving history checks

CT State is committed to maintaining a safe campus community.

Equity Statement

Connecticut State Community College commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.

Continuing Notice of Nondiscrimination

CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability (including but not limited to blindness), present or past history of mental disability, prior criminal record, race, religious creed, sex (including pregnancy and sexual harassment), sexual orientation, retaliation for previously opposed discrimination or coercion, veteran status, victims of domestic violence, sexual assault, and/or traffickingor any other federal or state protected class in its employment, programs, and activities, unless theprovisionsofSection46a-80(b) or46a-81(b)of theConnecticutGeneral Statutes arecontrollingor there are bonafide occupational qualifications excluding personsin one oftheabove protectedgroups.

For information regarding the nondiscrimination, disability, and Title IX policies/procedures, contact: Nicholas D'Agostino, Director of Equity and Civil Rights,CT State Community College, 185 Main Street, New Britain, CT 06051,860-612-7075 or [e-mail].

CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.