Coordinator Of Stewardship And Donor Experience

The Ohio State University at Lima; Lima (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

The Ohio State University at Lima is seeking a full-time Coordinator of Stewardship and Donor Experience to plan and execute donor stewardship programs, including personalized communications, impact reports, and acknowledgments that recognize and retain supporters.

The role oversees donor events, maintains donor records in the CRM, generates reports for campus leadership, and collaborates with advancement staff to ensure timely follow-up and alignment with Lima’s priorities.

Qualifications

• A bachelor’s degree in communications, marketing, nonprofit management, business, or related field.
• Experience in donor relations, stewardship, or higher education advancement preferred.
• Strong written and verbal communication; ability to craft donor-centered messages.

Responsibilities

• Plan and execute donor stewardship programs with personalized communications and impact reports.
• Coordinate donor recognition events and ensure timely follow-up to strengthen donor relations.
• Maintain accurate donor records in CRM and generate regular stewardship reports.

Skills

Written & verbal communication

Relationship management

Organization & project mgmt

Data entry & CRM use

Collaboration & teamwork

Education

Bachelor’s degree in communications/marketing/nonprofit/business

Tools

CRM systems

Job description

Company Description The Ohio State University at Lima is a regional campus of the state’s top public university, dedicated to developing leaders and expanding access to high-quality higher education. Students at Ohio State Lima earn degrees from the No. 1 public university in Ohio, combining Big Ten academic excellence with the affordability and close-knit environment of a regional campus. The campus offers thirteen bachelor’s degree programs, degree completion pathways, and access to more than 200 Ohio State majors. Learners benefit from a personalized academic experience supported by a strong campus community and the extensive resources of the broader Ohio State network.

Role Description The Coordinator of Stewardship and Donor Experience is a full-time, on-site role located in Lima, OH. This position is responsible for planning and implementing stewardship activities that recognize, engage, and retain donors, including personalized communications, impact reports, and acknowledgments. The coordinator will manage donor events and experiences, collaborate with campus leadership and advancement staff, and ensure consistent, timely follow-up to enhance relationships with donors and friends of the campus. Day-to-day responsibilities include maintaining accurate donor records, tracking stewardship plans, generating reports, and supporting fundraising campaigns with thoughtful donor-centered messaging. The role also involves working closely with internal and external partners to align stewardship initiatives with Ohio State Lima’s strategic priorities and values.

Qualifications

• Strong written and verbal communication skills, including the ability to craft clear, donor-centered messages and reports.
• Experience with relationship management, customer service, or donor relations, demonstrating a commitment to respectful, inclusive engagement.
• Organizational and project management skills, including the ability to manage multiple deadlines, events, and initiatives accurately.
• Comfort with data entry and basic data analysis, using CRM or donor management systems and standard office software (e.g., Word, Excel, Outlook).
• Collaborative working style, with the ability to partner effectively with colleagues, campus leadership, and external stakeholders.
• Bachelor’s degree in communications, marketing, nonprofit management, business, or a related field, or equivalent combination of education and experience.
• Experience in higher education advancement, fundraising, or stewardship is preferred.
• Demonstrated commitment to equity, inclusion, and creating welcoming experiences for a diverse community of donors and campus partners.