Coordinator of Contracts and Assignments

Florida Atlantic University; Boca Raton (FL); On-site; USD 48,000 - 51,000; Full time

Benefits offered by this job

Medical benefits (PPO/HMO)

Dental

Vision

Life Insurance

Sick leave and paid holidays

Pension/retirement options

Employee scholarship program

Job summary

Florida Atlantic University is seeking a Coordinator of Contracts and Assignments to oversee housing assignments for new students and special populations across Boca Raton and Jupiter campuses. This full-time role reports to the Assistant Director and emphasizes efficiency and service for students and staff in Housing and Residential Education.

The position requires strong administrative and problem-solving skills, with duties including processing applications, maintaining records, and providing

Qualifications

• Master's degree from an accredited institution in an appropriate area of specialization; or a bachelor's degree from an accredited institution in an appropriate area of specialization and two years of appropriate experience required.

Responsibilities

• Process housing assignments for West Campus (first-year housing) and Jupiter Wilkes Honors College.
• Serve as main contact to track and process first-year Housing appeals and Wilkes Honors College housing exemptions.
• Process housing applications and assignments for special populations.
• Maintain data integrity of student housing information in StarRez and other confidential systems.
• Assist with admissions and University events as needed.

Education

Master's degree (or bachelor's + 2 years experience)

Job description

Position Summary

Florida Atlantic University is seeking a Coordinator of Contracts and Assignments. - Boca Raton, FL.

The Coordinator of Contracts and Assignments reports to the Assistant Director of Contracts and Assignments Operations and is a full‑time professional staff member responsible for coordinating activities related to the housing assignments of new residential students and special populations on the Boca Raton and Jupiter campuses. The Coordinator will utilize administrative and problem‑solving skills to increase efficiency and improve operations for students and staff in Housing and Residential Education.

Responsibilities

• Process assignments, appeals, cancellations, and assignment change requests for West Campus (first-year housing) and Jupiter Wilkes Honors College.
• Collaborate with the Assistant Director to serve as a point of contact for housing renewals and room self‑selection.
• Serve as the main point of contact to track and process first-year Housing appeals and Wilkes Honors College housing exemptions.
• Process housing applications and assignments for special populations.
• Process room changes and room swaps for Jupiter and West campus, serve as a backup support for West campus.
• Serve as the primary contact for internship and Jupiter guest housing.
• Verify billing and payment receipt.
• Provide customer service support for the Central Housing and Residential Education Office.
• Respond to Housing emails, phone calls, and in-person queries professionally, efficiently, and in a courteous and approachable manner.
• Assist students, prospective students, and family members in solving problems, connecting with resources, and addressing concerns.
• Respond to issues and concerns with sensitivity, empathy, and care.
• Provide information about housing policies, procedures, and availability.
• Keep records of customer interactions and transactions—record details of inquiries, comments, and complaints.
• Serve as the backup to the Office Management Specialist, as it relates to answering phones and assisting with in‑person inquiries as needed.
• Ensure confidentiality and accuracy of all student and housing information.
• Maintain data integrity of student housing information in StarRez and other confidential data systems.
• Maintain the Housing Chatbot responses and monitor weekly reports to update the Chatbot.
• Assist with processing the unclaimed mail process at the end of each semester in partnership with the mail vendor.
• Assist with Admissions and other University events as needed.
• Participate in training and development opportunities to stay current with procedures and policies within Housing and Residential Education and Florida Atlantic.
• Attend and participate in staff meetings.
• Takes an active interest in identifying and participating in their professional development opportunities during business hours.
• Serve as essential personnel.
• Perform other job‑related duties as assigned.

Minimum Qualifications

• Master's degree from an accredited institution in an appropriate area of specialization; or a bachelor's degree from an accredited institution in an appropriate area of specialization and two years of appropriate experience required.

Contract Type and Working Hours

Exempt Administrative, Managerial, Professional (AMP) College or Department: University Housing

Location: Boca Raton

Work Days and Hours: Monday - Friday 8am-5pm. Some nights and weekends required.

Salary

$48,000 - $51,000 annually.

Benefits and Perks

• Medical (PPO/HMO $50 per month single & $180 per month family)
• Dental
• Vision
• Life Insurance
• Flexible Spending plans
• Employee Assistance Program (EAP) and much more.
• State retirement options including tax‑deferred annuities and Roth 403(b) plans.
• State employees Public Service Loan Forgiveness (PSLF) program.
• Sick Leave Pool Program.
• Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion).
• Paid Community Engagement Volunteer Service Day
• Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full‑time employment.
• For in‑unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).
• For details on FAU’s amazing offers visit us at https://www.fau.edu/hr/benefits/index.php

Application Deadline

2026-11-13

Background and Screening Requirements

Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.

Accommodations

Individuals with disabilities requiring accommodations may contact the Office of Civil Rights and Title IX at 561-297-3004 or send an email at [e-mail].

Equal Opportunity Statement

Florida Atlantic University is an equal access/equal opportunity employer that complies with all applicable federal and state laws regarding nondiscrimination.

Clery Act Information

Consumer Information Visit Florida Atlantic's Consumer Information page for more information about financial aid, its campus, facilities, student athletes, campus security, fire safety, as well as preventing drug and alcohol abuse.

Paper copies are available upon request by contacting the Office of Student Financial Aid.

Foreign Researcher Screening

Pursuant to Florida law, any applicant or student seeking employment in a research or research‑related support position who is a citizen of a foreign country and not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of employment or training in China, Russia, Iran, North Korea, Cuba, Venezuela, or Syria is subject to additional screening. Applicants meeting those criteria will be required to provide the following information before any offer of employment can be made: every institution of higher education attended; all previous employment since the applicant’s 18th birthday; list of all published material, current and pending research funding from any source, including details about the research, your role, funding source, and amount; list and description of any non‑university professional activities; any affiliation with an institution or program in a foreign country. Selected applicants will be required to provide additional information per the Statute, including a complete copy of your passport; and, if available, the most recently submitted DS‑160 (Online Nonimmigrant Visa Application).