Coordinator of Community Services

Coordinating Center for Home and Community Care Inc; Baltimore (MD); Remote; USD 38,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly rate

Comprehensive benefits package

Paid holidays and generous PTO

Professional development funds

Job summary

The Coordinating Center is seeking a full-time Community Services Coordinator to provide targeted case management for individuals with intellectual/developmental disabilities. This telework role requires visiting clients in the Baltimore City/County region and coordinating medical, social, and supportive services.

You will develop person-centered plans, liaise with providers, and ensure timely access to benefits and community resources.

Qualifications

• Bachelor's or Associate in human services with relevant experience required.
• Experience coordinating services for Medicaid or disability populations preferred.
• Strong communication, advocacy, and problem-solving skills.

Responsibilities

• Coordinate targeted case management for individuals with intellectual/developmental disabilities.
• Assist clients in locating and accessing medical and community services.
• Develop and monitor Person Centered Plans per COMAR regulations and agency policies.
• Maintain caseload of 30–40 clients and support self-advocacy.
• Document services to meet LTSS billing requirements and agency standards.
• Participate in required meetings and trainings.

Skills

Negotiation

Conflict management

Crisis management

Advocacy

Problem solving

Communication

Relationship building

Person centered care

Self-determination

Community resources

COMAR regulations

Education

Bachelors in Human Services

Associates in Human Services

Tools

Word

Excel

PowerPoint

Job description

This is a full time teleworking position with the expectation of visiting clients in the Baltimore CityCounty region in Maryland.

Who We Are

The Coordinating Center has more than 40 years of experience supporting children youth adults and seniors living with complex medical needs andor disabilities statewide. Deeply committed to a person centered approach and philosophy. The Coordinating Center helps individuals of all ages and abilities achieve optimal quality health affordable healthcare and a meaningful community life. Over the past four decades we have become an industry expert in the delivery of person centered community based care coordination services and population health.

Who You Are

• Specific qualifications are Bachelors degree in a human service focus or an Associates degree in a human service focus and two years of human service experience or seven years of specific human service work experience required.
• Experience in coordinating services for individuals in Medicaid or waiver programs or coordination services for individuals with Intellectual or Developmental disabilities is strongly preferred.
• Demonstrates competency based skills and working knowledge in the following areas: Negotiation and conflict management and crisis management, Effective advocacy skills and problem solving, Proven ability to establish and maintain working relationships, Person and family centered care, Self determination planning, Community resources and service delivery systems ie generic local State and federal programs Medicaid mental health substance abuse social services juvenile justice vocational rehabilitation and corrections, COMAR Regulations governing services for individuals with Intellectual Developmental disabilities, Strong belief in the opportunities for people with disabilities to fully participate in the community and a willingness to work toward individuals identified goals.
• Must have access to a reliable automobile and a valid drivers license.
• Excellent communication skills writing and speaking.
• Computer skills including Word Excel and PowerPoint.
• Ability to manage complicated work processes and multi task.

What You Will Do

• The Coordinator of Community Services CCS is responsible for targeted case management services for people with intellectualdevelopmental disabilities.
• The CCS helps in locating and accessing the full range of medical assistance services community services ie social habilitative vocational recreational housing financial legal educational and other support services.
• The CCS supports the mission of The Coordinating Center by providing person and family centered service coordination within the parameters of the CCS contract.
• As a CCS You Will Maintain a gradually developed caseload between 30 40 clients with intellectualdevelopmental disabilities.
• Advocate on behalf of clients while supporting self advocacy and participation in service planning.
• Assist clients with the development of an appropriate and relevant Person Centered Plan in accordance with COMAR regulations and agency policies.
• Research access and help implement services and supports in a timely manner ensuring the most integrated settings to meet the clients needs.
• Monitor the provision of services to clients by performing regular information gathering and research relevant to the clients supports and services.
• Visit clients in settings where supports are provided or other locations as desired by the clients at minimum four times during the clients plan year depending on the intensity of coordination needed.
• Assist with all client enrollment related activities to ensure continuity of supports and services.
• Facilitate frequent person centered planning meetings including coordinating quarterly visits annual PCP meetings and interdisciplinary meetings as needed.
• Conduct required assessments with clients per DDA regulations and program requirements.
• Maximize clients participation in the team process and promote opportunities for those who choose to lead their team meetings; negotiates and resolves disagreements within the interdisciplinary team.
• Annually advises participants of their right to choose from qualified providers of services.
• Responds to provider generated incident reports in a timely manner to ensure the individuals health and safety are addressed.
• Consistently and accurately document sufficient level of client services to meet agency billing standards within State of Marylands Long Term Services and Supports LTSS system and The Coordinating Centers internal system.
• Attend and actively participate in all external and internal required meetings and trainings.
• Maintain a professional relationship with external service providers to ensure quality coordination of comprehensive care.

Why Join Us

• The hourly rate for this position is 2740 2836hour with the opportunity for quarterly success payments and mileage reimbursement.
• The Coordinating Center is proud to offer a comprehensive and award winning benefits package including medical FSAHSA plans dental vision matching 403b and short termlong term disability options.
• We offer 11 paid holidays a winter break and generous PTO accrual.
• We have been named a USA Today Top Workplace award winning organization for three years in a row.
• We facilitate ongoing conversations about professional development opportunities and invest in our coworkers by providing funds to use for professional development and funds for furthering education.
• We also encourage collaboration within our different councils and committees to get involved with other coworkers across the organization.

The Center is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race creed color religion alienage or national origin ancestry citizenship status age disability or handicap sex marital status veteran status sexual orientation arrest record gender identity genetic information or any other characteristic protected by applicable federal state or local laws Our management team is dedicated to this policy with respect to recruitment hiring placement promotion transfer training compensation benefits coworker activities and general treatment during employment We believe we are stronger together Its what makes us exceptional in achieving our mission and drives us to deliver culturally competent and effective care coordination services

To request a reasonable accommodation for the job application or interview process please contact our HR team at hrcoordinatingcenterorg or 410 987 1048.