Coordinator, New Student & Family Programs (Family Programs)

Towson University; Towson (MD); Hybrid; USD 54,000 - 57,000; Full time

Benefits offered by this job

Leave and holidays benefits

Health, life, and retirement plans

Tuition remission

Job summary

Towson University seeks a Coordinator for New Student & Family Programs to educate and engage families and students during their transition to campus. You will support family orientation, Family Weekend, and the Towson Family Network, while coordinating communications and program development.

The role includes supervision of interns and Orientation Leaders, with responsibilities spanning event planning, program assessment, and collaboration with campus partners.

Qualifications

• Bachelor's degree required.
• One year of work-related experience.
• Demonstrated skills in problem solving, program and/or event management, and public speaking.
• Master’s degree in higher education, counseling, or related field preferred.
• Proficient in Salesforce, graphic design, and video skills.
• Experience working with orientation, family programs, marketing/communications, and/or undergraduate admissions.

Responsibilities

• Provide leadership, direction, and coordination for the family orientation program, including curriculum design, collaboration with campus partners, assessment, and program logistics.
• Expand communication campaigns to families through CampusESP, Slate, NSFP website, and social media.
• Support planning and execution of Towson Family Network programs and events, including monthly meetings and calls, campus partnerships, and communication.
• Support planning and execution of Family Weekend; act as primary contact for evening social programs in coordination with Student Activities.
• Supervise graduate student summer intern(s) and oversee Orientation Leader staff year-round.
• Participate in planning and execution of Welcome to TU.
• Other duties as assigned.

Skills

Problem solving

Event management

Public speaking

Education

Bachelor's degree

Master’s degree in higher education, counseling, or related field

Tools

Salesforce

Graphic design

Video skills

Job description

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Job Description - Coordinator, New Student & Family Programs (Family Programs) (260000RR)

Job Description

Coordinator, New Student & Family Programs (Family Programs) - ( 260000RR )

Job Summary

Towson University (TU) has earned distinction as both a top 100 public university and one of the nation's great colleges to work for. Located north of Baltimore, TU currently enrolls over 20,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University fosters a climate that is grounded in respect and supports the intellectual and personal growth of the entire university community.

The Office of New Student and Family Programs (NSFP) within the Division of Student Affairs is accepting applications for Coordinator, New Student & Family Programs (Family Programs). This position is responsible for educating and engaging families and students in a successful transition to Towson University. In addition, the role will support family orientation, Family Weekend, the Towson Family Network, and family communications. Responsibilities of this position include program development, event management, administrative support, and assessment. The Coordinator ofNew Student & Family Programs will report to the Associate Director of New Student and Family Programs.

Responsibilities and Duties

Provide leadership, direction, and coordination for the family orientation program, which includes curriculum design, collaboration with campus partners, assessment, and program logistics.

Expand the scope of New Student and Family Programs’ communication campaigns to families through CampusESP, Slate, the NSFP website, and social media.

Support the planning and execution of Towson Family Network programs and events, including monthly meetings and calls, campus partnerships, and communication.

Support the planning and execution of Family Weekend. Serve as the primary point of contact for evening social programs in coordination with Student Activities.

Supervise graduate student summer intern(s). Support the supervision of Orientation Leader (OL) staff year-round, manage supervision of OL staff during family programs.

Participate in the planning and execution of Welcome to TU.

Other duties as assigned.

The work hours for this position will include evenings and weekends on an occasional basis.

Telework may be available for this position up to two days per week following the completion of 90 days of service in good standing.

Qualifications and Skills

Required Qualifications:

Bachelor's Degree.

One year of work-related experience.

Demonstrated skills in problem solving, program and/or event management, and public speaking.

Preferred Qualifications:

Master’s degree in higher education, counseling, or related field.

Proficient in Salesforce, graphic design, and video skills

Experience working with orientation, family programs, marketing/communications, and/or undergraduate admissions.

Salary and Benefits

Targeted hiring range is $54,000 - $57,000 and full university benefits that include 22 days of annual leave, up to 17 holidays, personal and sick days; excellent health, life, and retirement plans; and tuition remission. Great perks and discounts.

• 22 days of annual leave, up to 17 holidays, personal and sick days
• excellent health, life, and retirement plans
• tuition remission

Towson University is an Equal Opportunity Employer. If you need a reasonable accommodation for any part of the employment process, please send an email to: [e-mail]

Towson University is a smoke-free campus.

Organization

Primary Location

Main Campus

Job Posting

Oct 22, 2026