Coordinator II: Patient Resource Center

Cleveland Clinic; Cleveland (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Cleveland Clinic Main Campus is seeking a Coordinator II to oversee project activities within the department, ensuring organization and flow and supporting a cohesive, efficient team.

You will coordinate reports, develop resource databases, manage scheduling, collect and report information such as budgets and schedules, and assist with onboarding and performance evaluations, all in a patient‑focused, collaborative environment.

Qualifications

• High School Diploma or GED.
• Three years of experience coordinating and assisting with management functions and special projects.
• Proficiency with spreadsheets, word processing and database software.

Responsibilities

• Coordinate department project activities by distributing reports, facilitating analyses and reporting information.
• Develop department resource databases to facilitate management of various project activities.
• Coordinate department scheduling of individuals, resources and activities.
• Collect, maintain and report information for the department such as patient information, budgets, caregiver PTO and schedule.
• Function as a department liaison.
• Assist with performance evaluations, counseling and onboarding of new caregivers.
• Perform duties related to the preparation, implementation and analysis of special studies and projects.
• Maintain office supplies and equipment.

Skills

Project coordination

Database management

Scheduling

Reporting

Communication

Education

High School Diploma or GED

3 years coordinating/assisting with management functions

Tools

Spreadsheets

Word processing

Database software

Job description

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

At Cleveland Clinic, everyone is a caregiver, including our essential administrative and non-clinical staff. All your efforts are crucial in helping us continue providing the exceptional care our patients and communities have come to expect. As Coordinator II, your efforts help propel this mission. In this role, you will oversee project activities within your department, ensuring organization and flow. Your work is critical to the team, as you help facilitate the environment fellow caregivers need to work efficiently and cohesively.

A caregiver in this position works M-F, 8:00am—4:30pm.

A caregiver who excels in this role will:

• Coordinate department project activities by distributing reports, facilitating analyses and reporting information.
• Develop department resource databases to facilitate management of various project activities.
• Coordinate department scheduling of individuals, resources and activities.
• Collect, maintain and report information for the department such as patient information, budgets, caregiver PTO and schedule.
• Function as a department liaison.
• Assist with performance evaluations, counseling and onboarding of new caregivers.
• Perform duties related to the preparation, implementation and analysis of special studies and projects.
• Maintain office supplies and equipment.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma or GED
• Three years of experience coordinating and assisting with management functions and special projects
• Proficiency with spreadsheets, word processing and database software

Physical Requirements:

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office and laboratory equipment
• Ability to travel throughout the hospital system
• Ability to communicate and exchange accurate information.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Pay Range