Coordinator II, Graduation & Transcripts

Lone Star College; Houston (TX); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Benefits package

Paid holidays and vacation

Wellness programs

Tuition waiver

Professional development opportunities

Job summary

Lone Star College is seeking a Coordinator II, Graduation and Transcripts to manage graduation, transcripts, VOE, PLA's, and related student records within Admissions and Enrollment. The role supports data integrity and reporting across multiple offices.

The position requires an Associate degree or higher and at least 3 years of experience, with strong attention to detail and organizational skills. A comprehensive benefits package is offered at Lone Star College.

Qualifications

• Associate degree or higher and at least 3 years of experience
• Experience with graduation and transcripts processes preferred
• Strong attention to accuracy and detail; ability to handle multiple tasks

Responsibilities

• Coordinate daily operations of Graduation and Transcripts area; maintain records and knowledge base
• Schedule staff and manage workflow; compile state reports and correct errors
• Evaluate transcripts and determine course equivalencies for degree requirements
• Determine residency status and process appeals with state reporting in mind
• Maintain graduation data and assist with Commencement activities
• Serve as SME on Records inquiries and related duties as assigned

Skills

Attention to detail

MS Office

Reports analysis

Organization

Multitasking

Customer service

Project management

Education

Associate degree or higher

Job description

Commitment to Mission

At Lone Star College System, every employee contributes to our mission of providing transformational educational opportunities that help individuals get from where they are to where they want to be. Guided by our vision to lead higher education through high-quality, affordable, and innovative learning opportunities, employees are expected to exemplify professionalism, integrity, accountability, and collaboration.

Commitment to Mission

At Lone Star College System, every employee contributes to our mission of providing transformational educational opportunities that help individuals get from where they are to where they want to be. Guided by our vision to lead higher education through high-quality, affordable, and innovative learning opportunities, employees are expected to exemplify professionalism, integrity, accountability, and collaboration.

Through our One LSC Philosophy, we deliver excellent and uniform customer service, providing consistent information, and uniformly helping every student regardless of physical location, modality, college, campus, center, or medium.

This Commitment Supports Lone Star College System's Strategic Goals

• Opportunity through financial resilience
• Leading in academic excellence
• Strength in culture and talent development
• Connections through bridges of prosperity

Great Colleges to Work For®

Lone Star College System is proud to be recognized as a Great Colleges to Work For® institution by The Chronicle of Higher Education. This recognition reflects our commitment to creating an organizational culture where employees are valued, supported, and empowered.

Campus Marketing Statement

Lone Star College-North Harris

With 100,000 students and counting, Lone Star College System provides transformational educational opportunities that help individuals get from where they are to where they want to be. The two-year institution is training tomorrow's workforce today, offering more than 200 degrees and certification programs that empower students to take the next step.

Lone Star College System has eight main campuses and more than 20 locations in the Houston area. Learn more at LoneStar.edu .

Lone Star College-North Harris, nestled on 200 acres of piney woods, is the original college in the Lone Star College System family. Serving the community for more than 50 years, LSC-North Harris offers more than 60 programs of study, including university-transfer and numerous education courses and programs. LSC-North Harris is keenly focused on leading-edge technology in emerging technical job fields.

The address is 2700 W.W. Thorne Drive, Houston, TX 77073. All applicants must reside in Texas.

Job Description

PURPOSE AND SCOPE

The Coordinator II, Graduation and Transcripts will be responsible for processing and maintaining the accuracy of student information in the areas regarding graduation, transcripts, VOE, PLA's, and student change forms. Under limited supervision, this position will provide a wide array of functions within Admissions and Enrollment, such as reporting, enrollment issues, and the maintenance of student records, documents, and files. This position will also be responsible for a wide range of duties in the Records and Enrollment Services area, including degree audit, graduation, inbound and outbound transcripts, transcript evaluation, enrollment verification, and data integrity.

Essential Job Functions

• Coordinates daily operations of the Graduation and Transcripts area. Maintains records, and maintains current knowledge base of processes within Graduation and Transcripts; acts as a point of contact for customers
• Coordinates Graduation and Transcripts staff's weekly schedule and staff workflow
• Compiles state reports, researches and corrects state reporting errors for areas, and advises department on areas regarding graduation or transcripts; Tracks and collects official class rosters, mid-report rosters, and course grades to ensure compliance with state reporting regulations when needed
• Receives and evaluates high school and college transcripts, and determines appropriate course equivalencies from other colleges and universities
• Determines student residency status and evaluates residency appeals and processes upon administrator approval, ensuring that proper state reporting coding is used
• Maintains graduation data and reviews advising reports to determine students' eligibility for graduation
• Assists with compiling Commencement program, helping the Commencement committee, and pre-graduation activities and events
• Acts as a resource for instructional divisions and student services in areas regarding district/state policies for state reporting when needed
• Process backdating enrollments and reinstatements as needed
• Serve as subject matter expert on Records-related inquiries to internal and external customers
• Responsible for other reasonable related duties as assigned

Knowledge, Skills, And Abilities

• Strong attention to accuracy and detail
• Excellent knowledge of general office and software applications (i.e. Microsoft Office Suite)
• Ability to prepare and analyze reports
• Possesses excellent organizational skills
• Strong multi-tasking abilities with the ability to prioritize duties
• High level of customer service
• Ability to work on multiple projects

Physical Abilities

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

Work Schedule And Conditions

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

Required Qualifications

• Associate degree or higher and at least 3 years of experience, or an equivalent combination of education and experience

Salary

Hiring salary range is $44,793 - 51,512. Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your Resume Should Provide a Complete Picture Of Your Work Experience. The Resume Should Include The Following Information For Each Position Listed

• Length of time (specific months and years) of employment
• If the position was full time or part time
• If the position was paid or unpaid
• Level of degree completed including date earned.
• Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.