Coordinator II (226 Days)

Dallas Independent School District; Dallas (TX); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Dallas Independent School District's Professional Standards Office seeks a Coordinator II to lead compliance investigations, research policies, and coordinate cross‑department efforts.

You will maintain CMS records, analyze HR data, prepare MOIs and ROI, and provide professional customer service while protecting confidentiality. The role requires strong writing, communication, and knowledge of HRIS, plus the ability to meet deadlines and present findings to the Board.

Qualifications

• Bachelor's Degree from an accredited university in HR, Business, Computer Science, or a related field.
• One year of directly related HR or investigative experience.
• Knowledge of techniques for gathering information and conducting investigations.
• Ability to communicate clearly and professionally at all levels.
• Working knowledge of Human Resources Information Systems (HRIS).
• Strategic, consultative approach to resolving HR-related issues.
• Proven ability to present a positive image and provide customer service.
• Knowledge of federal, state, and local HR laws and policies.
• Ability to safeguard confidential information.
• Proficiency in Microsoft Office and HR software.

Responsibilities

• Conduct research and investigative interviews concerning compliance reviews and policy violations.
• Coordinate with district departments regarding donations and preserve documentation.
• Assist leadership in investigations and conduct site visits as needed.
• Maintain CMS tracking for AI and FI cases and perform data analyses as needed.
• Prepare MOI, executive summaries, and ROI for AI and FI cases.
• Respond to regulatory inquiries and exchange information with PSO personnel and external counsel.
• Build and maintain community relations and coordinate meetings/trainings.
• Research laws and precedents to prepare for meetings and present findings impartially.

Skills

Communication

Customer service

Writing skills

Multitasking

Strategic thinking

Confidentiality

Education

Bachelor's degree in HR, Business, Computer Science or related field

Tools

Microsoft Office

HR software/HRIS

Job description

Job Description - Coordinator II (226 Days) (RTP20260917-005)

Job Description

Description

• Conduct research and investigative interviews concerning compliance reviews and allegations of violations of District policy; coordinate with Distinct departments related to donations presented to the Board of Trustees; and preserve documentation in accordance with document retention guidance.
• Participate in strategic planning sessions, providing input and support to leadership in achieving district goals; assist the Executive Director, senior staff, and investigators in the closure of investigations; and conduct site visits as necessary for compliance reviews and investigations.
• Maintain Case Management System (CMS) by tracking and monitoring AI and Full Investigation (FI) cases to ensure all cases are consistent and have required documents; assist with conducting data analyses using available software as needed.
• Understands District data management systems and is able to collect, organize and run analytics needed for reports
• Prepare memorandum of investigation (MOI), executive summaries, and report of investigation (ROI) for AI and FI cases; coordinate and monitor the administration of departmental programs and projects.
• Assist in responding to regulatory inquiries; exchange information with other PSO personnel, District personnel, or external counsel related to various routine compliance reviews
• Maintain an extensive community network and excellent community relations programs throughout the district and the public at large; coordinate and conduct meetings, sessions, seminars, orientations, and departmental training; keep abreast of technical, legislative, and professional trends and developments affecting the department's target population.
• Research and analyze laws, regulations, policies, and precedent decisions to prepare for meetings and to determine conclusions; perform all other tasks and duties as assigned. Provide excellent customer service to employees by responding to telephone, email, and in-person inquiries to assist with Professional Standards Office-related topics, while remaining impartial and confidential.

Qualifications

• Bachelor's Degree from an accredited university in Human Resources, Business, ComputerScience, or a related field.
• One (1) year of directly related experience or experience in some capacity of human resources, and/or an administrative investigative role.
• Demonstrated knowledge of the techniques, methods and procedures used in gathering information and evidence and conducting administrative investigations.
• Demonstrated ability to handle difficult situations firmly, courteously, tactfully and impartially.
• Working knowledge of Human Resources Information Systems.
• Ability to demonstrate a strategic, consultative approach to resolving HCM related issues.
• Proven ability to present a positive image for the district, maintain professional demeanor,provide effective customer service and make good decisions.
• Knowledge of current rules, policies, regulations, laws, principles, and practices related tohuman resources.
• Knowledge of federal, state, and local laws, ordinances, and policies. Knowledge of Texas
• Criminal Code of Procedure and Texas Penal Code preferred.
• Ability to safeguard sensitive and confidential information from intentional or unintentionaldisclosure.
• Ability to organize and coordinate multiple tasks and to work under time pressure to meetdeadlines.
• Proven skills in using Microsoft Office Professional and other HR software.
• Ability to communicate clearly and effectively, both orally and written, at all levels including the Board.
• Ability to present a positive image for the department and organization.
• Must possess exceptional writing skills, with the ability to clearly and concisely documentfindings, draft reports, and communicate complex compliance issues.

Work Locations

Professional Standards Office 9400 N. CENTRAL EXPRESSWAY Dallas 75231

Job

Coordinator II-Professional Standards Office