Coordinator III – Employee Services

Fort Worth ISD; Fort Worth (TX); On-site; USD 75,000 - 105,000; Full time

Job summary

Fort Worth ISD seeks a Coordinator III Employee Services to support and guide supervisors for nonrenewal and termination functions for Chapter 21 and at-will employees. The role manages grievances, conducts Title IX investigations, and advises on performance management throughout the school year.

Reports to the Director Employee Services; salary range $74,735–$105,351 with 239 duty days; Exempt FLSA status. Requires collaboration across departments and strict adherence to District policies.

Qualifications

• Bachelor's degree required; majors in listed fields preferred.
• 1–3 years experience in grievance management, investigations of discrimination complaints, and/or employee performance management support.
• Bilingual (English/Spanish) preferred.

Responsibilities

• Lead Title IX compliance efforts, ensuring ethical culture and policy adherence.
• Guide supervisors in case intake, investigation, and response to Title IX and DIA complaints.
• Conduct DIA misconduct investigations as assigned by the Department.
• Support grievance/hearing processes and coordinate with departments for investigations as needed.
• Maintain complete records of all relevant documents and exhibits for grievance files.
• Develop and deliver trainings on disciplinary documentation and performance management.

Skills

Discrimination law

Employment law

HR policy

Communication

Record keeping

Team collaboration

Analytical ability

Software literacy

Education

Bachelor's degree (English/Psychology/Criminal Justice/Human Resources Management)

Job description

Position Purpose

In collaboration with Department staff and under the leadership of the Director, supports and guides supervisors for the Districts nonrenewal and termination functions for both Chapter 21 and at-will employees throughout the school year. Manages and facilitates employee grievances according to Board policy. Serves as the lead team member to reflects with and provide recommendations to supervisors for at-will, nonexempt employee performance management, progressive discipline, and termination recommendations. Conducts Title IX and Board Policy DIA misconduct investigations as assigned by the Department.

Coordinator III Employee Services

Reports to: Director Employee Services

PC: 21229

Grade 403

Duty Days: 239 Days

Salary: $74,735 - $105,351

FLSA Status: Exempt

Essential Job Functions

Title IX Compliance Management

• Collaborates with District staff to communicate and promote District expectations for maintaining a positive, ethical, and inclusive culture and climate in all District facilitates, activities, and sponsored events to ensure a professional work and learning environment compliant with Title IX law and relevant Board policies.
• Has a working knowledge of and can guide District supervisors and staff in the appropriate case intake, investigation, and response to Title IX and Board Policy DIA Complaints.
• Conducts Board Policy DIA misconduct investigations as assigned.

Grievance Management

• Supports hearing officers to follow timelines specified in Board policies related to complaints including adhering to hearing officers response deadlines; secures and documents response deadline extensions with the employee, or employees representative, when appropriate.
• Participates actively in the grievance/complaint process by assisting with research related to formal grievances and attending assigned grievance hearings representing the District when needed.
• Consults with District staff to direct complaints to appropriate departments for investigation as needed in conjunction with, regardless to, DGBA, DCD, and DIA complaints filed in Employee Services.
• Collaborates with department staff to maintain full and complete records of all relevant documents to maintain a complete grievance record, including exhibits from the complainant and documents, evidence reviewed by assigned hearing officers.
• Participates in the development and delivery of trainings for District supervisors regarding disciplinary documentation, performance management, and employment action recommendations.

Administrative Services

• Distributes District notices to employees for whom the District has notified TEA of allegations of misconduct resulting in separation of employment.
• Facilitates District actions related to suspensions without pay, notifications of intention to separate employment, and involuntary separation communications and related District internal processes.
• In collaboration with OES Department staff, collaborates with District supervisors to support and review recommendations for the Districts annual contract nonrenewal and termination process for Chapter 21 employees.
• Provides guidance to Department support staff when reviewing and submitting initial documents in response to a Texas Workforce Commission unemployment benefits application.
• Reviews and provides recommendations for progressive discipline documents to supervisors following and referencing Board policy, the district Performance Management Manual, and Employee Handbook.
• Provides the initial recommended additions and amendments for changes to the annual District Performance Management Manual in collaboration with Department staff.
• Collaborates with OES staff to review and recommend action on at-will employee job abandonment.

Professional Growth

• Researches, plans, and implements best practices related to primary duties and responsibilities.
• Participates in appropriate professional learning activities; summarizes and recommends changes in District practices, procedures, and policies based upon learning at professional development activities.
• Maintains a thorough knowledge of all pertinent federal, state, local, and District policies and procedures concerning administrative services issues.

Personal Work Relationships

• All Fort Worth ISD employees must maintain a commitment to the Districts mission, vision, and strategic goals.
• Exhibits high professionalism, standards of conduct and work ethic.
• Demonstrates high quality customer service; builds rapport/relationship with the consumer.
• Demonstrates cultural competence in interactions with others; is respectful of co-workers; communicates and performs as a team player; promotes teamwork; responds and acts appropriately in confrontational situations.

Other Duties As Assigned

• Performs all job-related duties as assigned and in accordance with Board rules, policies and regulations. All employees are expected to comply with lawful directives in rare situations driven by need where a team effort is required.

Knowledge, Skills & Abilities

• Knowledge of applicable federal and state laws regarding discrimination, as well as District policies and procedures.
• Knowledge of general and education employment law and hearing procedures.
• Knowledge of selection, training, and supervision of personnel.
• Skill in giving full attention to what other people are saying, taking time to understand the points communicated, asking questions as appropriate, and not interrupting at inappropriate times.
• Skill in researching and writing, with a strong knowledge of business correspondence formatting, including language, grammar, and punctuation.
• Skill in public relations, organizational systems development, communication, and interpersonal relationships.
• Ability to develop and support systems and resources for District supervisors responsibilities related to primary functions of Administrative Services.
• Ability to exercise discretion regarding matters of a sensitive or confidential nature.
• Ability to work effectively in collaborative teams, including teams from other departments.
• Ability to analyze and prepare documents, reports, and correspondence.
• Ability to implement policy and procedures.
• Ability to handle difficult and stressful situations with professional composure.
• Ability to organize and coordinate work, including maintaining attention to details and quality, and prioritize work while meeting multiple deadlines.
• Ability to use software to access databases, email, create spreadsheets, and do word processing.
• Ability to prepare oral or written communications, such as presentations, reports, memoranda, letters, and so on.
• Ability to engage in self-evaluation with regard to performance and professional growth.
• Ability to establish and maintain cooperative working relationships with others contacted in the course of work.

Travel Requirements

Travels to school district buildings and professional meetings as required.

Physical & Mental Demands, Work Hazards

• Tools/Equipment Used: Standard office equipment, including computer and peripherals.
• Posture: Prolonged sitting; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting.
• Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching.
• Lifting: Occasional light lifting and carrying (less than 15 pounds).
• Environment: Works in an office setting; may require occasional irregular and/or prolonged hours.
• Attendance: Regular and punctual attendance at the worksite is required for this position.
• Mental Demands: Maintains emotional control under stress; works with frequent interruptions.

Minimum Required Qualifications

• Education: Bachelors degree from accredited college or university required; Major in English, Psychology, Criminal Justice, Human Resources Management, or Labor Relations preferred.
• Certification/License: None.
• Experience: 1-3 years in grievance management, investigations of discrimination complaints, and/or employee performance management support for supervisors.
• Approved combinations: Education Experience: Bachelors degree 3 years | Masters degree 1 years
• Language: Bilingual (English/Spanish) preferred.

This document is intended to describe the general nature and level of work being performed by people assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.