Coordinator Hospitality

OSF HealthCare; Peoria (IL); On-site; USD 28,000 - 33,000; Full time

Job summary

OSF HealthCare in Peoria, IL seeks a Hospitality Coordinator to serve as the welcoming face and voice of the organization in a busy on-site setting. You will greet visitors, screen calls, and support administrative tasks to ensure smooth building operations.

The role requires strong customer service and clerical skills, plus proficiency with Microsoft Word, Excel, and Outlook. Some college coursework is preferred, with equal emphasis on teamwork and attention to detail.

Qualifications

• Must have high school diploma or GED.
• 1 year of customer service and clerical experience.
• Strong interpersonal, communication, and problem-solving skills.

Responsibilities

• Greet and screen visitors and callers; refer to appropriate personnel.
• Manage front-of-house operations and scheduling tasks as needed.
• Support facilities-related tasks and coordinate with other departments.

Skills

Interpersonal skills

Customer service

Communication

Clerical duties

Detail-oriented

Education

High School Diploma/GED

Some college coursework

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Total Rewards

OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF.

Expected pay for this position is $20.21 - $23.77/hour. Actual pay will be determined by experience, skills and internal equity. This is an Hourly position.

Overview

ONSITE POSITION IN PEORIA, IL

POSITION SUMMARY:

The Hospitality Coordinator position is the welcoming face and voice of OSF HealthCare and Pointcore buildings. Maintains a safe, professional and efficient business environment by greeting and screening Mission Partners and visitors/callers. Ascertains visitor/caller needs and refers to appropriate personnel, responding to inquiries concerning general activities and operations of OSF HealthCare. Performs administrative duties such as meeting room scheduling, bereavement Bible process, and assists with mail and other building projects/events as requested. In addition, serves as a centralized coordination hub for front-of-house building operations by partnering with other departments such as Facilities, Housekeeping, Security, Parking and IT to upscale issues, support safety and access procedures, and help maintain lobby and meeting area readiness.

Qualifications

REQUIRED QUALIFICATIONS:

Education: High School Diploma/ GED

Experience: Minimum of 1-year related work experience, specifically customer service and general clerical duties.

Other Skills/ Knowledge: Proven interpersonal and communication skills in previous work. Strong analytical and problem-solving skills, with the ability to be detail oriented. Basic ability in Microsoft Office functions of email, Word and Excel.

PREFERRED QUALIFICATIONS:

Education: Completion of some college level coursework.

Experience: 1 year of experience as an Administrative Assistant.

Other Skills/ Knowledge: Proficient with Microsoft calendaring systems.

OSF HealthCare is an Equal Opportunity Employer.