Coordinator, HOA Support (Business Licensing)

Invitation Homes; Phoenix (AZ); On-site; USD 22,000 - 38,000; Full time

Benefits offered by this job

Annual bonus

Health insurance

Paid time off

401(k)

Job summary

Invitation Homes in Phoenix is seeking a detail-oriented Coordinator, HOA Support to handle daily mail processing for the compliance team and assist with data entry for HOA, Utilities and Compliance.

The role emphasizes accurate document handling, timely communication, and support across the department. Previous clerical experience and familiarity with Yardi or Salesforce are preferred, along with proficient MS Office skills.

Qualifications

• 1–2 years clerical experience in an office setting.
• High School diploma or GED
• Knowledge of Yardi and Salesforce preferred
• Proficient in Microsoft Office applications
• Excellent written and verbal communication skills

Responsibilities

• Mail distribution: sort and distribute high-volume mail to HOA, Utilities and Compliance.
• Assist with HOA, Utilities & Compliance data entry and general support.
• Provide overall compliance task support and document retention.

Skills

Clerical experience

Attention to detail

Excellent written and verbal comms

Strong communication

Education

High School diploma or GED

Tools

Yardi

Salesforce

Microsoft Office

Job description

Invitation Homes is a fast-paced evolving publicly traded REIT that is pioneering a new industry with over 100,000 single family rental homes under management. We are a team of more than 1,700 associates who come from all walks of life. We call different communities “home,” but our shared values bind us together. Invitation Homes is a place where possibility lives.

The Coordinator, HOA Support will perform a variety of support functions for the compliance team with primary focus on daily mail processing and distribution. Other administrative duties will include assistance with HOA, Utilities & Compliance data entry and general support for the department.

What You’ll Do

• Mail distribution
  • Accurately sort & distribute high-volume incoming mail to appropriate parties within the HOA, Utilities and Compliance department
  • Send outgoing mail and information to local field offices as appropriate
  • Assist with notification of mailing address changes as needed
• Administrative
  • Document retention; maintaining electronic files
  • Monitoring incoming email inquiries/requests
  • Record and register business licenses
  • Providing overall support for compliance tasks or programs

Who We’re Looking For

• Clerical experience in an office environment with 1-2 years administrative experience preferred
• High School or GED
• Knowledge of Yardi and Salesforce preferred
• Knowledge or comfortability with Microsoft Office applications
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills

Why Invitation Homes

We Stand For Flexibility, Opportunity, And a Home That People Can Make Their Own. It’s As True For Our Associates As It Is For Our Residents. Just Like We Help Our Residents Live Freer, We Liberate Our Associates’ Careers, Too. Our Associates Know That At Invitation Homes Goals Matter, Potential Is Unlocked, And Careers Thrive. Invitation Homes Isn’t Just a Work Place It Is a Possibility Place. Invitation Homes Offers The Below To Each New Associate

• Competitive pay and an annual bonus program for all associates
• Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays
• 401k with matching company contributions
• Awesome work environment with casual dress
• Team events and gatherings
• Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, Valor, and Open Invitation. Coming soon a new veterans ERG!

Salary Range

The salary range for this position is: $16.03 - $27.78, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws.

Compensation And Benefits

To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including:

• Annual bonus program
• Health, dental, vision, and life insurance
• Long-term and short-term disability insurance
• Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays
• 401(k) with company matching contributions
• Awesome work environment with casual dress
• Team events and gatherings (Pre- and Post-Covid)

Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at [e-mail].

To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes.