Coordinator, Fulfillment Services M-F 8am-4:30pm

Saddle Creek Logistics Services; Northern (KY); Hybrid; USD 40,000 - 56,000; Full time

Benefits offered by this job

Weekly pay

Medical/dental/vision benefits

Wellness discounts

HSA with employer contribution

401(k) match

Paid vacation

Personal time after 90 days

EAP

Tuition reimbursement

Life insurance

Short-term disability

Job summary

Saddle Creek Logistics Services is a family-oriented logistics company that values teamwork and development. We are seeking a proactive individual to manage inbound and outbound LTL shipments, coordinate with client transportation systems, and support supervision teams to meet daily targets.

The role emphasizes strong communication, training, and data-driven reporting across warehouse operations. You will join a dynamic team that values safety, efficiency, and customer satisfaction.

Qualifications

• Demonstrated leadership, interpersonal, and relationship management skills.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Proven ability to manage time effectively and meet assigned objectives.
• Ability to speak effectively before groups of customers or associates of organization.
• Must be able to perform basic arithmetic and understand rates, ratios, and percentages.
• Ability to solve practical problems and adapt to varying conditions.
• Ability to interpret instructions furnished in written, oral, diagram, or schedule form.

Responsibilities

• Schedules inbound and outbound LTL shipments and manages BOLs.
• Provides project and administrative support to Warehouse Supervisor and Customer Service Supervisor.
• Monitors WMS ticket queues and supports internal and external requests.
• Supports local operations to meet performance targets.
• Manages internal workflow and coordinates training for Fulfillment Associates.
• Produces regular metric reports for clients and team review.
• Coordinates client visits and facility tours; communicates with vendors.

Skills

Leadership

Interpersonal skills

Relationship management

Reading/comprehension

Report writing

Time management

Public speaking

Math skills

Problem solving

Instruction following

Job description

Why Work for Saddle Creek? Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment.

As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment.

If you're looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today.

Benefits:

• Weekly pay with skill pay and shift differentials
• Benefits package including medical, dental, vision and medical reimbursement
• Medical employee-only premium less than $10/week with wellness discounts
• HSA with annual employer contribution
• Weekly 401(k) match
• Vacation immediately upon hire 8 holidays per calendar year
• Personal time after 90 days
• EAP and identity theft protection
• Tuition reimbursement
• Company paid life insurance and short term disability

Note that if you are viewing this posting on an external job board (such as Indeed, LinkedIn, ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek.

Responsibilities:

• Schedules inbound and outbound LTL shipments via Saddle Creek or client transportation management systems and manages BOLs accordingly
• Provides project and administrative support to Warehouse Supervisor and Customer Service Supervisor
• Monitors WMS ticket queues, tickets, and ticket tasks to support internal and external requests and inquiries
• Provides support to local operation to ensure operational targets are met
• Manages internal workflow
• Assists in facilitating ongoing training to Fulfillment Associates
• Coordinates and provides regular metric reporting for internal and external consumption
• Actively participates in regular team meetings with Supervisors, Leads, and Fulfillment Associates
• Provides assistance to Warehouse Leads and their respective teams as required
• Coordinates and provides professional communication with clients, client's retailers, and SCLS vendors
• Monitor assigned warehouse queues daily
• Provides support in investigating warehouse errors
• Coordinates prospective and current client visits and facility tours
• Ensures safety of all warehouse staff and guests is not compromised
• Maintains proper certifications and training
• Ships orders utilizing computers and software
• Files freight claims as needed
• Assists with special projects and participates in committees (e.g., the Safety Committee), as assigned
• Orders, as needed, and ensures efficient use of packaging and general warehouse supplies
• Maintains relationship with utilized preferred and local vendors, as appropriate

Justification:

• Demonstrated leadership, interpersonal, and relationship management skills and the ability to interact effectively with staff, management, vendors, and customers
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Proven ability to manage time effectively and meet assigned objectives
• Ability to speak effectively before groups of customers or associates of organization.
• Will add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Must be able to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 100 pounds.
• Ability to work flexible hours, weekends, and swing shifts as necessary

Saddle Creek is an Equal Opportunity employer and an affirmative Action employer, as required by law. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders.

View the EEO poster here. View the E-Verify Posting here.

Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to [e-mail] and let us know your contact information and the nature of your request.

Saddle Creek is in the logistics business. Over the past 60 years, our associates built Saddle Creek into what it is today by treating each other with respect and working together to succeed. The growth and success we've experienced requires smart, dedicated people working in a supportive environment.

Growing our family since 1966. Will you join us?

Learn what our associates are saying about their career experiences at Saddle Creek on the Associates' Stories Blog.

Learn more information about all Saddle Creek careers and our culture.

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