Fulfillment Supervisor

Saddle Creek Logistics Services; Lexington (KY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) match

Vacation and holiday pay

Employee assistance

Tuition reimbursement

Life insurance

Short term disability

Career development

Job summary

Saddle Creek Logistics Services in Lexington, KY is seeking an experienced operations leader to manage a team of hourly associates in a fast-paced warehouse environment. You will drive daily performance, support clients, and ensure safety and accuracy.

The ideal candidate has 2+ years in a leadership role, strong communication and problem-solving skills, and the ability to work under pressure while meeting productivity and cost targets.

Qualifications

• 2+ years in a leadership role with change-management experience.
• Strong collaboration, communication, and motivational skills.
• Ability to balance speed with accuracy in a fast-paced warehouse.

Responsibilities

• Manage and lead a team of hourly associates in a fast-paced warehouse team environment
• Assist our wide range of clients with the needs and demands of their supply chains
• Ensure acceptable levels of performance by meeting productivity standards and cost control
• Ensure exceptional customer service by meeting KPIs
• Promote lean principles and process improvement
• Maintain a clean, professional, and safe work environment
• Conduct annual performance reviews

Skills

Leadership

Team motivation

Communication

Problem-solving

Cross-training

Education

High school diploma / GED

Bachelor's Degree (preferred)

Tools

Microsoft Office

WMS/ERP software

Job description

Why Work for Saddle Creek?

Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you’re looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today. Note that if you are viewing this posting on an external job board (such as Indeed, LinkedIn, ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background, skills, and compensation requirements.

Department: Fulfillment Operations Location: Lexington, KY Shift: Monday-Friday, 1st Shift (8:00 a.m. - 5:00 p.m.). Scheduled hours may be adjusted as needed to support business demands.

What you will do:

• Manage and lead a team of hourly associates in a fast-paced warehouse team environment
• Assist our wide range of clients with the needs and demands of their supply chains
• Ensure acceptable levels of performance in assigned business unit by meeting or exceeding productivity standards and cost control management
• Ensure exceptional customer service by meeting key performance indicators (order fill rate accuracy, unannounced inspections, inventory accuracy, etc.) for assigned area of responsibility
• Achieve performance goals through KPI monitoring, promote LEAN principles, and process improvement
• Lead and maintain a clean, professional, and safe work environment.
• Meet or exceed SCLS corporate safety goals
• Effectively communicate goals, expectations, areas for improvement, and successes to associates
• Coach, train, and mentor associates allowing them the opportunity to grow and develop
• Conduct annual performance reviews

Our ideal candidate will have…

• 2+ years of previous experience in a leadership role with a track record of implementing and managing change
• Listening skills and strong abilities to collaborate, communicate and motivate others to accomplish goals
• Demonstrated success in problem-solving and decision-making to overcome obstacles and maximize opportunities
• Ability to thrive under pressure in a fast-paced environment while focusing on exceeding operational goals
• Strong organization and multi-tasking skills, agility, and ability to be cross-trained to do more where needed
• High school diploma/GED required
• It’s not required, but it would be even better if you have…
• Bachelor’s Degree
• Lean Six Sigma and continuous improvement training and experience
• Supply chain/logistics experience is a plus but not required
• Technical savvy (intermediate proficiency in Microsoft Office, internet, web-based and job-specific software applications #LI-EP1 .)

Benefits:

• Benefits package including medical, dental, vision, HSA, and medical reimbursement
• Annual bonus eligibility
• 401(k) match
• Vacation and holiday pay
• Employee assistance and identity theft protection
• Career development and opportunity for internal promotions
• Tuition reimbursement for further education
• Company paid life insurance and short term disability

Saddle Creek is an Equal Opportunity employer and an Aff ...

We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders.

View the EEO poster here.

View the E-Verify Posting here.

Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to [e-mail] and let us know your contact information and the nature of your request.

Since 1966, Saddle Creek has grown from a family-owned warehouse in Lakeland, Florida, into one of the country’s largest family-owned third‑party logistics providers.

From day one, our associates have helped build Saddle Creek into the company it is today—serving customers, supporting one another and living our values of service, respect, accountability and integrity.

Here, you can build your skills, do meaningful work, and be part of a team that values people.

Will you join us?

Explore what it’s like to work at Saddle Creek by reading our Associates' Stories blog.

You can also learn more about Saddle Creek careers, our culture and the opportunities available across our organization.

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