Coordinator, Fitness Operations

The University of North Carolina; Greensboro (NC); On-site; USD 44,000 - 46,000; Full time

Job summary

The University of North Carolina at Greensboro (UNCG) is seeking a Coordinator, Fitness Operations to manage the Leonard J. Kaplan Center for Wellness fitness spaces and supervise a team of 30–40 student staff.

The role emphasizes staff development, customer service, safety, and equipment operation. Under the direction of the Assistant Director of Fitness, you will plan and oversee daily operations, budgeting, programming, and policy development while ensuring high standards of customer service

Qualifications

• Bachelor’s degree with relevant experience.
• National certification in group fitness and/or personal training.
• Ability to work independently and in teams.
• Strong written and spoken communication.
• CPR/AED and First Aid certification or ability to obtain within 3 months.
• Ability to work evenings and weekends.

Responsibilities

• Coordinate and manage the daily operations of the fitness spaces of the Leonard J. Kaplan Center for Wellness to reflect industry standards and trends.
• Maintain the quality (cleanliness/appearance) of fitness spaces and equipment.
• Assist in the development and implementation of the fitness program area’s long-term and short-term goals.
• Manage program area budgets for fitness operations and fitness events.
• Assist with equipment replacement planning and capital purchases. Evaluates and recommends fitness equipment for purchase, repair parts, materials and supplies required to meet program and facility needs.

Skills

Group fitness certification

Personal training certification

Communication skills

Teamwork

Education

Bachelor’s degree

Tools

Fusion

Connect2

Time Clock Plus

When2Work

Canvas

EMS

Handshake

Job description

Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit

The Department of Recreation and Wellness (RecWell) is housed in the Division of Student Affairs. RecWell fosters comprehensive wellness by engaging students and the UNCG community in experiential and educational opportunities. We promote lifelong success through meaningful and inclusive programs and resources. RecWell offers comprehensive recreation and wellness programming including; fitness, aquatics, informal recreation, outdoor adventures, competitive sports, Esports, and wellness education. The department strives to provide opportunities that enhance student success.

The Division of Student Affairs encourages students to be engaged citizens through enriching their personal and professional development in a diverse and inclusive community of care.

Student Affairs goals include:

• Collaborating to create a vibrant student-centered environment supports student learning, engagement, service, and leadership while preparing students to contribute to a global society.
• Create a culture of care and support for all students which empowers them to take an active and influential role in their collegiate experience.
• Cultivate opportunities to enrich the student experience and the University’s rich traditions in celebration of diversity, service, life-long learning and Spartan Pride.
• Serve as wise stewards of University resources.

Position Summary

Under the direction and supervision of the Assistant Director of Fitness, the Coordinator, Fitness Operations is responsible for the coordination and management of the fitness spaces in the 216,000 sq ft. Leonard J. Kaplan Center for Wellness. The Coordinator, Fitness Operations also directly supervises and develops a team of approximately 30–40 part-time student employees through recruitment, hiring, onboarding, scheduling, training, evaluating, and ongoing professional development. The position is responsible for maintaining service excellence by ensuring staff are knowledgeable in customer service, equipment usage, emergency response procedures, and risk management practices.

Minimum Qualifications

• Relevant Bachelor’s degree with relevant experience.
• National certification in group fitness and/or personal training.
• Team-player philosophy and able to successfully work independently and in collaborative groups.
• Strong communication skills, both oral and written.
• Strong commitment to the development of students to provide leadership training, support academic success, and professional development.
• American Red Cross CPR / AED and First Aid Certification or able to attain within first three months.
• Ability to work occasional evening and weekend hours in addition to regular University hours

Additional Required Certifications, Licensures, and Certificates

American Red Cross CPR / AED and First Aid certification or able to attain within first three months. Drivers license required. National certification in group exercise and/or personal training.

Preferred Qualifications

• Master’s Degree in Sport Management, Exercise Science/Kinesiology, or related field from a 4-year accredited institution.
• Two years’ professional experience in recreation, athletics or fitness in higher education or commercial setting (completion of a Graduate Assistantship will be counted in professional experience).
• Experience managing a fitness facility with oversight of equipment preventative maintenance and assessment, budgetary and/or equipment purchasing.
• Marketing, promotions, communications and event-hosting experience.
• Competent in recreation/fitness software including, but not limited to: Fusion,Connect2 and Time Clock Plus, When2Work, Canvas, EMS , Handshake.

Special Instructions to Applicants

Recruitment Range

Recruitment Range $43,888 - $46,000

Org #-Department

Org #-Department Recreation and Wellness - 44801

Job Open Date

Job Open Date 07/30/2026

For Best Consideration Date

Job Close Date

Open Until Filled Yes

FTE

FTE 1.000

Type of Appointment

Type of Appointment Permanent

If time-limited, please specify end date for appointment.

Number of Months per Year

Number of Months per Year 12

FLSA

FLSA Exempt

Key Responsibilities

________________________________________________________________________________________________________________________

Percentage Of Time

Percentage Of Time 40

Key Responsibility

• Coordinate and manage the daily operations of the fitness spaces of the Leonard J. Kaplan Center for Wellness to reflect industry standards and trends.
• Maintain the quality (cleanliness/appearance) of fitness spaces and equipment
• Assist in the development and implementation of the fitness program area’s long-term and short-term goals.
• Manage program area budgets for fitness operations and fitness events.
• Assist with equipment replacement planning and capital purchases. Evaluates and recommends fitness equipment for purchase, repair parts, materials and supplies required to meet program and facility needs.

Percentage Of Time

Percentage Of Time 30

Key Responsibility

Supervision

• Recruit, hire, train, supervise and evaluate staff including approximately 30-40 student staff.
• Shared supervision and evaluation of the Graduate Assistant.
• Evaluate, assess and revise staff training, manuals and in-service trainings to meet industry standards and department mission and values.
• Develop learning outcomes and assessments for student employees.

Percentage Of Time

Percentage Of Time 20

Key Responsibility

Programming

• Create, expand and implement fitness and wellness programming through innovative ideas and partnerships. Assist with the implementation and execution of fitness events.
• Assess and evaluate the potential risks associated with fitness programs and facilities. Develop and implement policies, procedures, and guidelines for fitness spaces.
• Assist with teaching fitness prep course to UNCG students and university affiliates.
• Develop and assess program goals to align with strategic initiatives within Recreation and Wellness, Student Affairs, and UNCG
• Assist marketing program in promoting and marketing fitness initiatives.
• Instruct fitness offerings as necessary.

Percentage Of Time

Percentage Of Time 10

Key Responsibility

Other

• Assist with the instruction of CPRO /First Aid classes for student employees.
• Provide leadership for assigned departmental programs and events.
• Uphold and execute the department and university mission and values.
• Serve on department/university committees and work teams.
• Collaborate and communicate with direct supervisors and colleagues
• Flexible schedule to work some evenings, weekends and university breaks based on program offerings and schedule.
• Perform other related duties as assigned.

ADA Checklist

R for Rare (0-30%), O for Occasional (30-60%), F for Frequent (60-90%), C for Constant (90-100%).

Physical Effort

Physical Effort Reading - c, Writing - c, Hearing - c, Talking - c, Standing - c, Walking - c, Lifting-0-30 lbs. - o, Lifting-30-60 lbs. - o, Pushing/Pulling - o, Bending - o, Squatting - o

Required Documents

• Resume/CV
• Cover Letter
• List of References

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Please indicate how you learned of the vacant position for which you are applying:
  • SpartanTalent Website
  • Piedmont Triad Area Newspaper
  • The Chronicle of Higher Education
  • Inside Higher Ed
  • Other professional journal / website
  • NCWorks.gov
  • UNC School System Job Board
  • Personal Networking
  • Facebook
  • Twitter
  • Indeed.com
  • NorthCarolinaDiversity.com
  • Other
• * If you selected "Other", please provide the name of the resource here.

  (Open Ended Question)

• * Are you eligible to work in the United States without sponsorship?
  • Yes
  • No