Administrative Assistant

Lynn University; Green Center (IA); On-site; USD 38,000 - 48,000; Full time

Job summary

Lynn University is seeking an Administrative Assistant to support the Registrar’s Office in Boca Raton, FL. The role requires processing student forms in the SIS, handling phone and email inquiries, and maintaining accurate student records with discretion and professionalism.

The ideal candidate will be proficient in MS Word, Excel, and PowerPoint; highly organized, detail-oriented, and able to work in a fast-paced environment while maintaining confidentiality.

Qualifications

• Must be proficient in Microsoft Word, Excel and PowerPoint.
• Must be highly organized and discreet with information.
• Strong customer service and communication skills.

Responsibilities

• Process student forms in the registrar system (registration, changes of major, grade changes, leaves of absence, withdrawals).
• Answer phones and route calls; assist with in-person inquiries and timely email responses.
• Maintain student records and process transcripts, licensure forms, and other requests.
• Assist with data entry, prepare reports for the Registrar and Dean's Office, and manage calendars.
• Maintain office supplies and coordinate travel arrangements as needed.

Skills

MS Word

Excel

PowerPoint

Organizational skills

Customer service

Communication

Confidentiality

Education

High School Diploma

Associate’s degree preferred

Tools

Registrar software

Job description

Job Description

• Process all forms through our student information system. This includes but is not limited to:
  • registration forms
  • changes of major
  • grade changes
  • leaves of absence and withdrawals
  • name changes: personal information changes
• Answer phones, provide basic information with screening and routing of calls.
• Assist with all in-person inquiries.
• Respond to emails in the shared campus registrar inbox as well as personal inbox in a timely fashion.
• Maintain student records in our student information system.
• Process Apostille.
• Scan documents and student files to our document imaging system.
• Process transcript requests and checks for financial clearance.
• Process licensure forms, certifications, loan deferment letters, and other special student requests.
• Set up appointments for Associate, and University Registrar, as required.
• Assist the Associate and University Registrar with data entry tasks as assigned.
• Conduct research and prepare reports for the Registrar and Dean's Office.
• Maintain office supply inventory and ordering.
• Maintain calendars, make travel arrangements, and update pending commitments and appointments.
• Perform other related duties as assigned.

Knowledge, Skills and Abilities

Must possess strong knowledge of Microsoft Word, Excel and PowerPoint. May use other Microsoft programs as assigned. The ability to quickly learn and become proficient in new software and technology is essential. Must be exceedingly well organized, flexible and enjoy the administrative challenges of supporting a small office of diverse people and programs; Must have the ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient; at a high level of professionalism and confidentiality is crucial to this role. Must demonstrate good judgment, initiative, and attention to detail. Must possess strong customer service, communication, and organizational skills; May be required to work independently and produce quality work from conception to completion on assigned projects;

Minimum Requirements

High School Diploma required. Associate’s degree preferred Two to three years of administrative experience required.

Accreditation and Equal Opportunity

Lynn University does not discriminate on the basis of race, color, gender, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, parenting status, veteran status or retirement status in its activities and programs. In accordance with Title IX of the Education Amendments of 1972, Lynn University does not discriminate on the basis of sex.

Inquiries concerning Non-Discrimination Policy

Inquiries concerning the application of the non-discrimination policy may be directed to the Lynn University Compliance Officer/Title IX Coordinator at 3601 N. Military Trail, Boca Raton, FL 33431, [e-mail], or [phone]; or to the U.S. Department of Education Office for Civil Rights.

Accreditation

Lynn University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate, master's and doctoral degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call [phone] for questions about the accreditation of Lynn University.

Americans with Disabilities Act (2020)

Please notify us at least five days in advance if a reasonable accommodation for a disability is needed by calling [phone].

Security and Fire Safety Report

In compliance with the Clery Act, the University annually provides a report to each student and current employee, as well as to prospective employees and students, that provides a detailed disclosure of information regarding campus security practices (including Emergency Response Plan, Timely Warnings, Emergency Warnings, Missing Persons, fire safety policies, fire prevention data, and Crime Log policies), as well as crime and fire-related incident statistics for the preceding year.

The Annual Security and Fire Safety Report is available online at lynn.edu/securityreport For your health, Lynn University is smoke- and tobacco-free.

About Lynn University

Lynn University is an innovative, global and personalized college based in Boca Raton, Florida. Our 3,000 students are from approximately 100 countries. Our NCAA Division II Fighting Knights athletics program has won 25 national championships (and counting!) Lynn is one of the top colleges to work for in the nation, according to a survey by the Great Colleges to Work For program. We are an Honor Roll institution with accolades in compensation and benefits, job satisfaction, and more.