Coordinator, Family Resources

United Way of Summit & Medina; Akron (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

20 days PTO + Holidays

Certified Recovery Friendly Workplace

Job summary

United Way of Summit & Medina is seeking a Coordinator to assist designated schools in Akron, developing wraparound supports that address non-academic barriers to learning. The role unites educators, partners and families to provide health, enrichment, and social services, driving outcomes through data-driven collaboration.

You will liaison with school leaders and community partners, manage records, and participate in regular supervision.

Qualifications

• Bachelor’s degree or equivalent experience
• Proficient in MS Office
• Bilingual in Spanish/English preferred
• Ability to travel up to 10%
• Strong communication and relationship-building skills

Responsibilities

• Develop relationships with school administrators, staff, students, families and community partners to plan wraparound services addressing non-academic barriers.
• Collaborate with school personnel, service providers and partners to document, monitor and assess wraparound services; manage referrals and data.
• Use data and outcomes to inform decisions and continuous improvement with partners and families.
• Collect and track records of family engagements and events for 200–1000 student families.
• Act as liaison between school, UWSM staff, community agencies, and external partners; maintain service coordination records.

Skills

MS Office

Bilingual Spanish

Community engagement

Education

Bachelor's degree

Job description

PURPOSE OF POSITION:

The purpose of this position is to assist families in designated school(s) by developing, coordinating, and providing a comprehensive set of wraparound services to address non-academic barriers to learning that include but are not limited to basic needs, health and wellness, family development and financial empowerment. The Coordinator will support the launch and ongoing development of the Family Resource Center as a hub of the school--uniting educators, community partners, and families to provide all students with quality academic supports, enrichment, health and social services, and opportunities to learn and thrive.

In alignment with United Way of Summit & Medina’s Bold Goals, the Coordinator will serve as the primary liaison with community partners in the neighborhood(s) of the designated schools.

CORE RESPONSIBILITIES:

• Develop relationships with assigned school administrators, staff, students, families, and community stakeholders to develop and coordinate a comprehensive and strategic set of wraparound services to address non-academic barriers for students and their families, including (but not limited to) family engagement activities, youth development opportunities, adult education, early childhood programs, and basic needs.
• Collaborate with a team of school personnel, service providers and community stakeholders to document, monitor and assess direct and indirect wraparound services for students and families. Resource referral and navigation, data driven practices, promoting inclusive leadership and shared accountability for results are key elements of the collaborative efforts.
• Participate in continuous improvement efforts to make changes to individual and team practices. Utilize data and outcomes to inform decision making with partners, internal program staff and families.
• Collect and track accurate, up to date records (including but not limited to) of family engagements, family interactions, family events for a minimum of 200 (elementary) student families and a maximum of 1000 (middle and high school) student families.
• Act as liaison between school administration, UWSM staff, community agencies, internal and external partners.
• Maintain accurate and timely service coordination and partnership records.
• Participate in regular supervision and team meetings in a professional inclusive manner.

JOB EXPECTATIONS

40% Internal / 60% External Facing.

DEGREE OF AUTONOMY

Work is performed independently within broad practices and procedures covered by functional precedents and policies that may occasionally require development of new procedures to accommodate changing requirements.

QUALIFICATIONS:

• Proficient in working with youth and families who have complex needs, learned in studies for a Bachelor’s degree or throughout an accomplished career.
• Competent in MS Office products.
• Bilingual in [e.g., Spanish/English] or other languages commonly spoken in our school community preferred but not required. Candidates who can effectively communicate with students and families from diverse linguistic backgrounds are encouraged to apply.
• Shows respect and sensitivity for all differences.
• Ability to adapt to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events; Reacts well under pressure.
• Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives for their work; Develops realistic action plans; Completes work in timely manner.
• Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.
• Commitment to excellence and passion for the mission of United Way of Summit & Medina.

COMPETENCIES:

• Accountability
• Initiative
• Relationship-Oriented
• Teamwork and Collaboration
• Consistency and Reliability
• Professionalism
• Versatility
• Communication

OTHER REQUIREMENTS:

• Ability to pass pre-employment testing including background check, drug and alcohol screen.
• Valid driver license and proof of insurance. Access to reliable insured automobile to be used for work-related travel in Summit & Medina County area.
• 10 % of travel
• Position is primarily a normal office setting, requiring long periods of sedentary work at a desk and computer.
• Ability to routinely travel throughout multi-floor office utilizing stairs or elevator.
• Minimal lifting to 10 pounds occasionally.
• Must be able to sit, stand, reach with hands and arms, bend and stoop.
• Must be willing to work non-standard work schedule including nights, weekends, and other unusual hours on occasion.
• After-hours event attendance occasionally.

BENEFITS:

• 20 days of PTO + Holidays.
• Certified Recovery Friendly Workplace.

UWSM is committed to building and sustaining a workplace that represents our community in all its richness and variety. Join us to make a difference!