Coordinator, Event Operations

NASCAR; Richmond (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Richmond Raceway is hiring an Event Operations Coordinator to support race weekends and non-race events. The role partners with Event Operations leadership, contractors, and vendors to coordinate logistics, facility readiness, and operational support.

The position focuses on coordinating services, managing inventories, conducting site visits, and maintaining event records to ensure smooth execution of events while upholding safety standards.

Qualifications

• High school diploma or equivalent required.
• Valid driver's license in good standing required.
• Strong organizational and time management skills to handle multiple projects.
• Ability to adapt to changing priorities and manage unexpected situations.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and standard business software.
• Strong verbal, written, and interpersonal communication skills.
• Ability to establish positive working relationships with employees, contractors, vendors, clients, and facility users.
• Experience in event operations, venue management, facilities, or sports and entertainment operations is preferred.

Responsibilities

• Coordinate, schedule, and manage contracted services for race weekends and other facility events.
• Manage department inventories and coordinate materials required for event operations.
• Assist with facility tours for prospective clients and event organizers.
• Conduct and coordinate facility site visits, scheduling appropriate staff support as needed.
• Facilitate pre-event and post-event facility inspections, document findings, and maintain event records.
• Coordinate electrical and rental orders for booked events.
• Assist with room setups, event setup, teardown, and venue conversions as needed.
• Coordinate security requests and escort arrangements for VIPs, dignitaries, and special guests.
• Assist with the preparation and ongoing updates of Event Operations Plans (EOPs) for race weekends and special events.
• Serve as a resource for event clients by addressing operational questions and helping resolve event-related issues.
• Maintain regular follow-up with existing customer base to ensure service levels and secure referrals.
• Prepare billing settlements and track invoice payments.
• Assist with emergency response activities related to facility operations.
• Test repaired equipment to verify proper operation.
• Requisition parts and supplies with leadership approval.
• Maintain accurate records and operational documentation.
• Perform routine housekeeping to ensure a clean, safe, and professional facility.
• Assist with event and/or track preparation, maintenance, and restoration activities, as needed.
• Promote and maintain compliance with all health, safety, and environmental policies.
• Verify that assigned Event Operations staff complete required safety inspections and that all safety measures are in place prior to events.
• Support the continuous improvement of departmental procedures to enhance operational efficiency.
• Perform other duties as assigned.

Skills

Strong organizational skills

Time management

Communication skills

Adaptability

Non-traditional schedule availability

Customer service orientation

Education

High school diploma

Tools

Microsoft Office

Job description

RICHMOND RACEWAY

Founded in 1946, Richmond Raceway is America's Premier Short Track. The venue annually hosts a NASCAR race weekend on the iconic ¾-mile D-shaped oval. Richmond Raceway is a regional leader for events including sports, live music, and consumer trade shows. The Richmond Raceway Complex’s 1,100 plus acre multipurpose facility hosts more than 200 live events over 280 event days annually, including concerts with top national recording artists at Virginia Credit Union LIVE!, the region's only covered amphitheater.

Position Summary

The Event Operations Coordinator plays a key role in the planning, coordination, and execution of event operations to ensure the successful delivery of race weekends and non-race events. This position partners closely with Event Operations leadership, internal departments, contractors, and vendors to coordinate event logistics, facility readiness, and operational support.

Behind every race weekend are talented people helping shape the future of sports and entertainment.

Essential Duties & Responsibilities

• Coordinate, schedule, and manage contracted services for race weekends and other facility events.
• Manage department inventories and coordinate materials required for event operations.
• Assist with facility tours for prospective clients and event organizers.
• Conduct and coordinate facility site visits, scheduling appropriate staff support as needed.
• Facilitate pre-event and post-event facility inspections, document findings, and maintain event records.
• Coordinate electrical and rental orders for booked events.
• Assist with room setups, event setup, teardown, and venue conversions as needed.
• Coordinate security requests and escort arrangements for VIPs, dignitaries, and special guests.
• Assist with the preparation and ongoing updates of Event Operations Plans (EOPs) for race weekends and special events.
• Serve as a resource for event clients by addressing operational questions and helping resolve event-related issues.

• Maintain regular follow-up with existing customer base to ensure service levels and secure referrals.
• Prepare billing settlements and track invoice payments.
• Assist with emergency response activities related to facility operations.
• Test repaired equipment to verify proper operation.
• Requisition parts and supplies with leadership approval.
• Maintain accurate records and operational documentation.
• Perform routine housekeeping to ensure a clean, safe, and professional facility.
• Assist with event and/or track preparation, maintenance, and restoration activities, as needed.

• Promote and maintain compliance with all health, safety, and environmental policies.
• Verify that assigned Event Operations staff complete required safety inspections and that all safety measures are in place prior to events.
• Support the continuous improvement of departmental procedures to enhance operational efficiency.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent combination of education and experience required.
• Must possess valid driver's license in good standing and meet clean driving record criteria.
• Strong organizational and time management skills with the ability to prioritize multiple projects in a fast-paced environment.
• Ability to adapt to changing priorities and effectively manage unexpected situations.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and other standard business software.
• Strong verbal, written, and interpersonal communication skills.
• Ability to establish and maintain positive working relationships with employees, contractors, vendors, clients, and facility users.
• Experience in event operations, venue management, facilities, or sports and entertainment operations is preferred.

Work Schedule

This position requires a flexible schedule based on business and event needs. Hours will include evenings, weekends, holidays, and extended hours during race weekends and special events. Candidates must be willing to work the non-traditional schedules common within the sports and entertainment industry.

Our people are the key to our success. That is why we offer competitive compensation, a comprehensive benefits package focused on wellness, and opportunities to grow and develop both personally and professionally.

NASCAR is an Equal Opportunity Employer and is committed to conducting recruitment and hiring activities in a fair, ethical, and legally compliant manner. In support of this commitment, all employment decisions are based on job-related qualifications, skills, experience, and performance, and are made without discrimination based on any legally protected characteristic, including but not limited to race, ethnicity, gender, religion, sexual orientation or gender identity, national origin, age, military or veteran status, disability, or any other status protected by applicable federal, state, or local law, including socioeconomic, marital, parental, or caregiving status.

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