Coordinator, Enablement

The J.M. Smucker Co.; Orrville (OH); Hybrid; USD 40,000 - 60,000; Full time

Job summary

The J.M. Smucker Co.

in Orrville, OH seeks a Coordinator, Enablement to support Sales, Marketing and cross-functional teams with process management and effective communications, including the Weekly Sales Communication and Smucker HUB. As a hybrid role, you will help with meeting and training logistics, manage third-party vendor contracts, and maintain key processes to drive collaboration and operational excellence.

Qualifications

• Bachelor’s degree required.
• 1+ years experience in strategic communication, training, or related support functions.
• Proficient with Outlook, SharePoint and MS Office.
• Able to work cross-functionally with internal teams and external vendors.
• Strong written and verbal communication, plus organizational skills.

Responsibilities

• Collaborate with Sales, Marketing and others to deliver communications and manage content.
• Support calendar, meeting invites, and logistical planning for events and trainings.
• Maintain and update SharePoint sites and Outlook group structures.
• Coordinate third‑party vendor contracts and payments as needed.

Skills

Communication

Organization

Cross-functional collaboration

Vendor coordination

Training coordination

Education

Bachelor's degree

Tools

Outlook

SharePoint

MS Office

Job description

Your Opportunity as the Coordinator, Enablement

The Coordinator, Enablement will work closely with Sales, Marketing and others to support process management, communication and collaboration. This role will be instrumental in contributing to key communication outlets such as the Weekly Sales Communication and Smucker HUB. Additionally, they will assist with large meeting/training logistics, third-party vendor contracts and relationships and maintaining key processes.

Location

Orrville, OH (Close proximity to Cleveland/Akron)

Work Arrangements

Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires

Strategic Communication

• Collaborate with Sales, Marketing and others to deliver the Weekly Sales Communication and other ad hoc communications with excellence
• Support content load, edits, publishing, archiving alongside the Enablement team for managed SharePoint sites
• Manage Outlook group structure and administrative support/edits on a monthly basis or more frequently based on business needs
• Create Outlook meeting invites and support best practices for enterprise events (Sales Playbook, Sales Planning, NASM)

Business Process

• Assist Enablement team in creating/maintaining effective process documentation (DAIOs)
• Provide collaboration and change management support for the Enablement team as needed
• Support a connected planning process through calendar maintenance & quarterly communication development

Capability Development

• Assist the Enablement team in training maintenance by triggering review windows, communicating with cross-functional partners, and proofing new content
• Support training logistics for identified trainings
• Manage contracts and payments with third-party vendors

Minimum Requirements

• Bachelor’s degree
• 1+ years of experience in strategic communication, training, and/or support of those functions
• Advocate of software, technology and new communication platforms
• Ability to work with cross functional teams and external vendors
• Strong organizational and communication skills
• Ability to working collaboratively in a team environment and advance projects with limited supervision
• Strong foundation in Outlook, SharePoint and the MS Office Suite
• Strong writing, grammar, and communication background
• Ability to identify and communicate key messages
• Detail oriented
• Strong relationship building skills and support of others

Additional skills and experience that we think would make someone successful in this role (not required)

• Project management experience
• Budget management experience
• Ability to flow to the work and learn new subject areas quickly

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

Stay connected with us on LinkedIn®

We're an equal opportunity employer.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, disability status or protected veteran status.