Coordinator, Dispatch

McLane Company, Inc.; Houston (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Vacation and sick leave from day one

401(k) Profit Sharing

Pet insurance

Parental leave

Employee assistance programs

Discount programs

Tuition reimbursement

Job summary

McLane Company, Inc. in Houston is seeking a Dispatch Coordinator to support Driver dispatch operations in the Transportation Department.

You will maintain daily records, schedules, and driver communications while ensuring DOT compliance and safe, on-time deliveries. The role emphasizes strong interpersonal skills, proficiency with mainframe software (PeopleSoft), and the ability to read maps and manage distribution flows.

Qualifications

• High School Diploma required.
• Knowledge of PeopleSoft for driver scheduling and record keeping.
• Experience with Windows, Excel, Word and Access preferred.
• Minimum 2 years in a similar dispatch role.
• Map reading and distribution system understanding.
• Clear verbal and written English communication.

Responsibilities

• Prepare daily records and filing for Driver Vehicle Inspection Reports.
• Manage transport pouches: route manifests, invoices, notifications, maps and keys for drivers.
• Develop and update daily driver and helper dispatch schedules.
• Ensure DOT hours of service compliance.
• Set up daily tractor/trailer assignments for drivers.
• Verify roadworthiness and maintain maintenance records for tractors and trailers.
• Inform customers of delivery time variances; expedite manifests as needed.
• Provide timely reports to supervisor and discuss dispatch issues with stakeholders.
• Meet the physical demands of the role and perform other duties as assigned.

Skills

Map reading

Dispatch issues understanding

Communication skills

Mathematical ability

English language proficiency

Safety protocols

Education

High School Diploma

Tools

PeopleSoft

Excel

Microsoft Word

Microsoft Access

Job description

Take your career further with McLane!

The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide.

Take your career further with McLane!

The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide.

The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department.

Benefits You Can Count On

• Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.
• Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.
• 401(k) Profit Sharing Plan after 90 days.
• Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!

What You’ll Do As a Dispatch Coordinator

• Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports.
• Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers.
• Develop and update driver and helper dispatch schedule daily.
• Understand DOT hours of service and ensure driver compliance.
• Set up daily tractor/trailer assignment for drivers.
• Verify roadworthiness and keep maintenance records for tractors and trailers.
• Call customers to inform them of variances in delivery times.
• Expedite driver manifests and highlight keys.
• Provide timely reports to immediate supervisor as requested.
• Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers.
• Meet this position’s physical demands.
• Other duties may be assigned.

Qualifications You’ll Bring As a Dispatch Coordinator Teammate

• High School Diploma.
• Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers.
• Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similarprograms.
• Have 2 years in similar function (preferred).
• Map reading abilities.
• Understanding of distribution systems.
• Ability to communicate in various methods with different levels.
• Mathematical ability for maintaining schedules.
• Understanding of dispatch issues and procedures.This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.

Fit the following? We want you here!

• Safety-focused
• Reliable
• Adaptable
• Dedicated

Moving America forward — together.

We’ve been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.

Candidates may be subject to a background check and drug screen, in accordance with applicable laws.

All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

For our complete EEO and Pay Transparency statement, please visit https://www.mclaneco.com/legal/employment/

Primary Location United States-Texas-Houston

Work Locations DC Houston

Business Unit FS129

Schedule Full-time

Shift 3rd - Overnight

Employee Status Regular