Coordinator, Dispatch

McLane Company, Inc.; Town of Guilderland (NY); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

FSA/HSA and company-paid life

Vacation and sick leave accrual from 1

Paid holidays after 90 days

Pet insurance

Parental leave

Employee assistance programs

Discount programs

Tuition reimbursement

Job summary

McLane Company, Inc. is seeking a Dispatch Coordinator to manage driver dispatch operations in the Transportation Department. You will prepare records, maintain schedules, and ensure DOT hours compliance while coordinating with drivers and customers across shifts.

The role requires strong interpersonal skills, map-reading ability, and proficiency with PeopleSoft and MS Office. Competitive benefits begin after 60 days with a Tuesday–Friday night schedule.

Qualifications

• High School Diploma.
• Knowledge of PeopleSoft for driver/ helper record keeping and scheduling.
• Experience with Windows, Excel, Word and Access or similar programs.
• 2 years in a similar function (preferred).
• Map reading abilities.
• Understanding of distribution systems.
• Ability to communicate with different levels.
• Mathematical ability for maintaining schedules.
• Understanding of dispatch issues and procedures.
• English reading/writing at a level to perform tasks safely.

Responsibilities

• Prepare daily records and memos and maintain filing for Driver Vehicle Inspection Reports.
• Complete transportation pouches including route manifests, invoices, and keys for drivers.
• Develop and update driver and helper dispatch schedule daily.
• Understand DOT hours of service and ensure driver compliance.
• Set up daily tractor/trailer assignment for drivers.
• Verify roadworthiness and maintain maintenance records for tractors and trailers.
• Call customers to inform them of variances in delivery times.
• Expedite driver manifests and highlight keys.
• Provide timely reports to immediate supervisor as requested.
• Meet the position's physical demands and perform other duties as assigned.

Skills

Interpersonal skills

Map reading abilities

Distribution system knowledge

Communication across levels

Mathematical scheduling ability

Education

High School Diploma

Tools

PeopleSoft

Excel

Microsoft Word

Access

Windows environment

Job description

Job Description - Coordinator, Dispatch (JR111991)

Take your career further with McLane!

The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide.

The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department.

Benefits you can count on:

• Pay rate: $24.00 to 25.00 per hour.
• Schedule is Tuesday, Wednesday, Thursday and Friday 5:30PM to 4:00AM
• Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.
• Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.
• Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!

What you'll do as a Dispatch Coordinator:

• Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports.
• Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers.
• Develop and update driver and helper dispatch schedule daily.
• Understand DOT hours of service and ensure driver compliance.
• Set up daily tractor/trailer assignment for drivers.
• Verify roadworthiness and keep maintenance records for tractors and trailers.
• Call customers to inform them of variances in delivery times.
• Expedite driver manifests and highlight keys.
• Provide timely reports to immediate supervisor as requested.
• Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers.
• Meet this position's physical demands.
• Other duties may be assigned.

Qualifications you'll bring as a Dispatch Coordinator Teammate:

• High School Diploma.
• Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers.
• Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similarprograms.
• Have 2 years in similar function (preferred).
• Map reading abilities.
• Understanding of distribution systems.
• Ability to communicate in various methods with different levels.
• Mathematical ability for maintaining schedules.
• Understanding of dispatch issues and procedures.
• This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.
  

Fit the following? We want you here!

• Safety-focused
• Reliable
• Adaptable
• Dedicated

Moving America forward - together.

We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.

Candidates may be subject to a background check and drug screen, in accordance with applicable laws.

All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.