Coordinator, Community Service Office

Lehigh University; Bethlehem (Northampton County); Hybrid; USD 37.000 - 45.000; Vollzeit

Zusammenfassung

Lehigh University is seeking a Coordinator for its Community Service Office (CSO) to provide the administrative backbone for tutoring, outdoor education, and partnerships.

Reporting within the Student Affairs division, you will handle budgets, payroll for 200+ staff, hiring, calendar management, travel, events, and communications, with flexible work options and opportunities for growth.

Qualifikationen

• High School Diploma or GED.
• Bachelor's Degree preferred.
• Three to five years of work related experience.
• Proficiency in financial record-keeping, budget tracking, and reconciliation.
• Familiarity with Banner or similar ERP systems is an advantage.
• Demonstrated ability to manage high-volume employment and payroll administration accurately and to deadline.
• Strong organizational skills with the ability to manage competing priorities across multiple programs.

Aufgaben

• Monitor, reconcile, and report on CSO budget accounts using Banner/Desktop Finance, including monthly updates to the Assistant Dean/Director.
• Act as fiscal agent for Lehigh's three community school partnership sites, processing monthly grant payments from United Way of the Greater Lehigh Valley and managing additional grant funding as secured.
• Direct end-to-end hiring process for all student staff — including Graduate Assistants, America Reads/Counts tutors, and Ropes Course facilitators — across a cohort of 200+ employees.
• Process all payroll documentation (I-9s, W-4s, Direct Deposit authorizations) and approving web timesheets for 200+ work-study, wage, and volunteer student staff.
• Providing comprehensive administrative support including calendar management, travel coordination, room reservations via R25, and catering contracts for the Assistant Dean/Director.
• Supporting event planning and logistics for conferences, receptions, and office programs, including preparation of materials, invitations, and expense tracking.
• Serving as the primary front-facing contact for the CSO, addressing walk-in, phone, and email enquiries from students, community partners, nonprofits, and Lehigh faculty and staff.
• Establishing and maintaining office files and records in compliance with university record-keeping and retention policies.
• Managing and regularly updating departmental websites — including text, photos, graphics, and layout — and liaising with Library and Technology Services on complex technical needs.
• Identifying opportunities to integrate social media and emerging web tools into CSO program and departmental communications.

Kenntnisse

Budgeting

Payroll administration

Office administration

Calendar management

Stakeholder communication

Event coordination

Website content

Customer service

Ausbildung

Bachelor's Degree

High School Diploma

Tools

Banner ERP

Jobbeschreibung

Lehigh University

Lehigh University is an affirmative action/equal opportunity employer and does not discriminate on the basis of age, color, disability, gender, gender identity, genetic information, marital status, national or ethnic origin, race, religion, sexual orientation, or veteran status. Lehigh University provides comprehensive benefits including partner benefits.

Lehigh University's Community Service Office (CSO) connects students with meaningful civic engagement across the Lehigh Valley. If you're someone who finds satisfaction in keeping operations running smoothly so that others can focus on making a difference, this Coordinator role places you at the center of that work.Reporting within the Student Affairs division, you'll provide the administrative backbone for a busy office overseeing tutoring, outdoor education, and community school partnerships.

Position Number: S73600

This position is a Grade: 7 - 37.5 with an approximate salary range of $37,190-$44,640 and is subject to change based on experience, skills and qualifications.

What You'll Be Doing

• Monitoring, reconciling, and reporting on CSO budget accounts using Banner/Desktop Finance, including monthly updates to the Assistant Dean/Director
• Acting as fiscal agent for Lehigh's three community school partnership sites, processing monthly grant payments from United Way of the Greater Lehigh Valley and managing additional grant funding as secured
• Directing the end-to-end hiring process for all student staff — including Graduate Assistants, America Reads/Counts tutors, and Ropes Course facilitators — across a cohort of 200+ employees
• Processing all payroll documentation (I-9s, W-4s, Direct Deposit authorizations) and approving web timesheets for 200+ work-study, wage, and volunteer student staff
• Providing comprehensive administrative support including calendar management, travel coordination, room reservations via R25, and catering contracts for the Assistant Dean/Director
• Supporting event planning and logistics for conferences, receptions, and office programs, including preparation of materials, invitations, and expense tracking
• Serving as the primary front-facing contact for the CSO, addressing walk-in, phone, and email enquiries from students, community partners, nonprofits, and Lehigh faculty and staff
• Establishing and maintaining office files and records in compliance with university record-keeping and retention policies
• Managing and regularly updating departmental websites — including text, photos, graphics, and layout — and liaising with Library and Technology Services on complex technical needs
• Identifying opportunities to integrate social media and emerging web tools into CSO program and departmental communications

What You Bring

• High School Diploma or GED
• Bachelor's Degree preferred
• Three to five years of work related experience
• Proficiency in financial record‑keeping, budget tracking, and reconciliation; familiarity with Banner or similar ERP systems is an advantage
• Demonstrated ability to manage high‑volume employment and payroll administration accurately and to deadline
• Strong organizational skills with the ability to manage competing priorities across multiple programs simultaneously
• Confident communicator who can engage professionally with a wide range of stakeholders, from students to community agency partners

Why Lehigh

Lehigh University offers a work environment where staff contributions are recognized as integral to student success and community impact. As a staff member you'll have access to strong retirement benefits, tuition assistance for continuing your own education, generous leave provisions, and the stability of an institution with deep roots in the Lehigh Valley. The CSO sits within a Student Affairs team that genuinely values operational excellence alongside its civic mission. Lehigh University is an equal opportunity employer and does not discriminate. We are committed to a culturally and intellectually diverse community and we seek qualified candidates to contribute to the university’s mission.

Persons with disabilities who anticipate needing an accommodation for any part of the interview or hiring process may contact Lehigh's Accommodations Specialist.

Special Considerations

• The duties of this position may allow the employee to work partially remote as deemed appropriate by their supervisor.
• This position has direct contact with minors, therefore a background check is required.

Successful completion of standard background checks including but not limited to: social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the position.

Equal employment opportunity, including veterans and individuals with disabilities.

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