Coordinator, Client Payments

nrf; Houston (TX); Híbrido; USD 48.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) plan

Paid time off

Parental leave

Commuter benefits

Descripción de la vacante

Norton Rose Fulbright US LLP seeks a proactive Coordinator, Client Payments to manage daily revenue entries and ensure accurate posting of client receipts. You will collaborate with lawyers, staff, and the Global Service Center to maintain timely payment activity and respond to inquiries.

The role requires strong customer service, attention to detail, and solid data-entry skills, with flexibility for occasional extra hours and hybrid work arrangements.

Formación

• At least three years of experience in a professional environment, preferably within a law firm.
• Preferred experience with a legal industry standard financial systems database.

Responsabilidades

• Record daily revenue payments received.
• Research and assist in identifying client receipts that could not be identified by the Global Service Center (GSC).
• Post client receipts in SAP once identified.
• Address accounts receivable concerns and questions via e-mail and phone in a timely manner.
• Prepare and provide ad-hoc reports and payment information in response to requests.
• Balance batch reports to bank credits.
• Work closely with accounts payable team members regarding Trusts and Intercompany transfers.
• For Trust accounts, open sub-accounts and maintain balances and record interest-bearing escrow accounts monthly.

Conocimientos

Customer service

Communication

Attention to detail

Data entry

Team player

Educación

Bachelor's degree preferred

Herramientas

SAP

Microsoft Office

Descripción del empleo

Job Description

At Norton Rose Fulbright, people thrive because of a shared commitment to quality, unity and integrity. The highly regarded law firm consistently receives recognition from Great Place to Work and Top Workplaces, two companies that specialize in assessing organizational culture. Teams collaborate across regions, value new ideas and deliver meaningful client solutions, supported by a culture that embraces ambition, development and shared success. With more than 3,000 lawyers and 3,000 business services professionals working together across 50 offices worldwide, this global law firm provides a full range of legal services to leading corporations and financial institutions operating in key markets and sectors.

Join our Client Payments team as a Coordinator, Client Payments, where you'll play an important role in processing client receipts and delivering responsive, high-quality service to lawyers and colleagues across the firm.

We're looking for a proactive, service-minded professional who communicates effectively, takes ownership of their work, and thrives in a collaborative environment. You'll partner regularly with lawyers, staff, and our Global Service Center (GSC) to help ensure client payment activity is handled accurately and efficiently.

This role reports to the Supervisor, Client Payments and offers regular remote-work flexibility, with in-office attendance required as business, client, team, or operational needs arise.

Responsibilities

• Record daily revenue payments received.
• Research and assist in identifying client receipts that could not be identified by the Global Service Center (GSC), escalating unresolved items as appropriate.
• Post client receipts in SAP once identified.
• Address accounts receivable concerns and questions via e-mail and phone call within a timely manner.
• Prepare and provide ad-hoc reports and payment information in response to requests.
• Balance batch reports to bank credits.
• Work closely with accounts payable team members as it relates to Trusts and Intercompany transfers.
• For Trust accounts, open sub-accounts and maintain balances and record interest-bearing escrow accounts monthly.
• Perform general administrative duties.

Please note this job description does not cover or contain all activities, duties or responsibilities that are required of the colleague for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications and experience

At least three years of experience in a professional environment, preferably within a law firm.

Preferred experience with a legal industry standard financial systems database.

Flexibility to work independently and in a team atmosphere with a high degree of accuracy, confidentiality and professionalism.

Customer service oriented with strong communication skills and the ability to interact well with people at all levels of the organization internally and externally by phone, email and in person.

Ability to work in a fast-paced environment and adapt quickly to changing priorities.

Strong team player a must.

Ability to exercise sound judgment while working within established procedures, controls, and escalation guidelines.

Detail oriented, with above average spelling, language and grammar skills.

Strong computer skills, including proficiency in Microsoft Office and strong data entry skills.

Must be flexible to work extra hours as dictated by the demands of the role.

Benefits

• Norton Rose Fulbright US LLP is committed to providing employees with a comprehensive and competitive benefits package that supports you, your health, and your family.
• Benefit packages include access to three medical insurance plans, dental insurance, vision insurance, life insurance, and disability insurance.
• Employees can also access pre-tax benefits such as health savings and flexible spending accounts.
• Norton Rose Fulbright helps provide financial security by allowing employees to participate in a 401(k) savings plan and profit-sharing plans if eligible.
• Full- time employees are eligible to access fertility benefits designed to support fertility and family-forming journeys.
• Employees may also access commuter benefits where applicable and student loan assistance refinancing options.
• In addition to the Firm's health and welfare benefits above, we offer a competitive paid time off plan, which provides a minimum of 20 days off based on your role and tenure with the firm.
• The firm offers a generous paid maternity leave and paid paternity leave (parental leave) benefit allowing parents to take a minimum of 14 weeks of paid leave to bond with your newborn or adopted child(ren).
• Employees may also access child care support through a back-up care program.
• Employees are also entitled to 11 Firm holidays.

Legal Notices

Norton Rose Fulbright US LLP is an Equal Employment Opportunity Employer and complies with all applicable federal laws and their implementing regulations that requir