Coordinator - Care Management Enrollment

Optima Medical; Scottsdale (AZ); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading medical group in Arizona is seeking a Care Management Enrollment Coordinator to manage the enrollment process for patients in their care management programs. Responsibilities include educating patients, collecting necessary documents, and collaborating with the care management team. This is a fully remote role offering opportunities for growth, competitive benefits, and a positive work environment.

Benefits

Opportunities for growth and advancement

Leadership and mentoring programs

Resources to support career development

Fun work environment with events and holiday parties

Medical, vision, dental, 401(k) benefits

Paid holidays

Supportive and positive work environment

Qualifications

• Strong customer service and communication skills required.
• Ability to multitask and prioritize in a fast-paced environment.
• Healthcare experience preferred.

Responsibilities

• Coordinate the enrollment process for new and existing patients.
• Educate patients about the benefits of enrollment.
• Maintain accurate enrollment records.

Skills

Customer service skills

Communication

Interpersonal skills

Multitasking

Attention to detail

Education

High school diploma or equivalent

Tools

Excel

Microsoft Outlook

Job description

About Optima

Optima Medical is an Arizona-based medical group with 23 locations and over 110 medical providers, caring for more than 120,000 patients statewide. Our mission is to improve quality of life across Arizona by helping communities "Live Better, Live Longer" through personalized healthcare, focusing on preventing the leading causes of death. We offer a full spectrum of services including cardiovascular health, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management, and other specialty services. We are seeking a qualified candidate to join us as a Care Management Enrollment Coordinator, responsible for coordinating the enrollment process for new and existing patients into our care management programs.

Chronic Care Management (CCM)

CCM is a healthcare delivery model focused on providing comprehensive and coordinated care to patients with chronic conditions, aiming to improve care quality, patient outcomes, and reduce healthcare costs by addressing complex needs.

Responsibilities:

• Educate and enroll new and existing patients into our specialty services and programs
• Manage the enrollment process, including collecting necessary information and documentation
• Communicate with patients to explain the benefits of enrollment
• Maintain accurate and up-to-date enrollment records
• Collaborate with the care management team to ensure a seamless transition for new patients

Qualifications:

• Strong customer service skills
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Attention to detail and accuracy
• Proficient in Excel and Microsoft Outlook
• High school diploma or equivalent
• Healthcare experience preferred

Why join our team?

• Opportunities for growth and advancement
• Leadership and mentoring programs
• Resources to support career development
• Fun work environment with events and holiday parties
• Benefits including medical, vision, dental, 401(k), and paid holidays
• Supportive and positive work environment
• This role is fully remote after training