Enrollment Care Coordinator

Konsus, Inc. (Superside); United States; Remote; USD 35,000 - 50,000; Full time

Job summary

A leading company in telehealth is seeking an Enrollment Specialist Care Coordinator to perform essential tasks involving customer enrollment and satisfaction. The ideal candidate will have a strong background in office settings, preferably in telehealth, with superb organizational abilities and a commitment to confidentiality under HIPAA standards.

Qualifications

• Minimum 1-year experience in an office setting, preferably in telehealth support.
• Experience in a medical setting preferred.
• Strong organizational skills and ability to maintain confidentiality.

Responsibilities

• Conduct outbound calls for enrollment purposes and customer satisfaction surveys.
• Receive inbound calls and process requests according to company policies.
• Maintain confidentiality of patient information and ensure accurate documentation.

Skills

Organization

Confidentiality

Remote Work Management

Education

High School Diploma or equivalent

Job description

A company is looking for an Enrollment Specialist Care Coordinator.

Key Responsibilities:

• Conduct outbound calls for enrollment purposes and customer satisfaction surveys
• Receive inbound calls and process requests according to company policies and guidelines
• Maintain confidentiality of patient information and ensure accurate documentation

Required Qualifications:

• High School Diploma or equivalent required
• Minimum 1-year experience in an office setting, preferably in telehealth support
• Experience in a medical setting preferred
• Ability to work remotely and manage multiple tasks effectively
• Strong organizational skills and ability to maintain confidentiality per HIPAA standards