Coordinator, Audio Visual Services

Eastern Michigan University Careers; Ypsilanti (MI); On-site; USD 35,000 - 50,000; Part time

Job summary

Eastern Michigan University Careers seeks a Coordinator, Audio Visual Services to manage all campus AV requirements for University Event Services and the Student Center. Duties include operating, maintaining, and upgrading AV systems for large events, and training student staff in AV practices.

The role requires a Bachelor's degree in Computer Science or related fields, 3+ years AV production and customer service experience, and willingness to work irregular hours including evenings and

Qualifications

• Bachelor’s degree in Computer Science or related field or equivalent education/experience.
• Three years of professional AV production experience.
• Three years of professional customer service experience.
• Three years of experience with large events in fast-paced facilities.
• Programming knowledge and coding experience required.
• Ability to train student staff and supervise.
• Experience with built-in AV systems: lighting, sound, video, streaming.
• Ability to lift moderately heavy equipment.
• Excellent written and oral communication skills.
• Willing to work irregular hours including evenings/weekends/holidays.

Responsibilities

• Operate, test, troubleshoot, maintain, replace, build, and inventory AV equipment.
• On-site management of events and their AV needs/operations.
• Train student employees on setup: projection, sound, lighting, control systems, streaming/recording.
• Ensure AV equipment functions daily in Student Center and other locations.
• Write/update AV equipment guides and conduct user trainings.
• Be the point of contact for AV questions for students and staff.
• Perform other related departmental duties as required.

Skills

Audio/visual equipment

Event coordination

Customer service

Staff training

Programming knowledge

Education

Bachelor's degree in Computer Science or related field

Three years AV production experience

Three years customer service experience

Three years events management experience

Tools

ATEM software control

OBS Studio

HDMI switchers

Job description

Title: Coordinator, Audio Visual Services

Employee Classification: PT - Professional/Technical

Pay Grade: PT 08

Division: Academic and Student Affairs

Subdivision:Student Center Operations

Department: Student Life

Campus Location: Main Campus

General Summary

Manage all University Event Services & Student Center audio/visual requirements; operate, maintain, replace, and build audio/visual equipment and systems that support large scale campus-wide events and operations. Train student staff in audio/visual equipment, systems, and practices. Manage campus events that utilize sound, lighting, multimedia equipment, and streaming. Assist with the daily operations of the Student Center and other campus event spaces.

Principal Duties and Responsibilities

• Operate, test, troubleshoot, maintain, replace, build, and keep inventory of all audio/visual equipment and systems. Coordinate and follow through on all repair and maintenance of audio/visual equipment.


• On-site management of events and their audio/visual needs and operations.


• Responsible for operating and training student employees on all audio/visual equipment set-up including projection, sound, lighting, control systems, web streaming, and recording equipment.


• Ensure all audio/visual equipment in the Student Center and other University Event Services locations is functioning properly on a daily basis.


• Write and update audio/visual equipment guides. Coordinate and conduct user training sessions.


• Be the point of contact for student employees and staff in regards to all audio/visual equipment questions and inquiries.


• Perform other related departmental duties, as required.

Minimum Qualifications:

Bachelor’s degree in Computer Science or Communication, Media, and Theater Arts, or other education or related degree or the equivalent combination of education and experience, is required.

Three years of demonstrated professional experience in audio/visual production is required.

Three years of professional experience in customer service is required.

Three years of progressively responsible experience in large events, conferences in a fast-paced multi-faced facility environment is required.

Proven knowledge and experience in computer programming and coding is required.

Proven experience to relate effectively, to program for and/or manage diverse groups of staff, college student employees is required.

Demonstrated extensive competency in building, operating, and maintaining built-in audio/visual systems in a commercial space including; lighting, sound, video, and streaming is required.

Ability to lift moderately heavy equipment is required.

Good oral and written communication skills are required.

Must be willing to work irregular and flexible hours including evenings, weekends, and some holidays.

Preferred Qualifications:

Demonstrated extensive competency in streaming and video production. Knowledge in ATEM software control setup and operation, OBS Studio, DI boxes, HDMI switchers and splitters, PTZ cameras, NDI video workflows, and HDBaseT distribution systems is preferred.

Advanced knowledge in AV Systems such as, Allen & Heath AHM System Manager, XML configuration, multi-zone audio system configuration, and workflow automation and system customization is preferred.

Verified proficiency in audio infrastructures such as RJ45 custom cabling, signal flow design and troubleshooting, microphone systems and configuration, XLR wallplate wiring and routing, amplifier rewiring and configuration, amplifier zone configuration and routing, AV rack integration and infrastructure planning, and staged power conditioning systems is preferred.

Special Instructions:

N/A

Appointment Percentage:

100%