Coordinator, Audio Visual Services

Eastern Michigan University; Ypsilanti (MI); On-site; USD 25,000 - 34,000; Part time

Job summary

Eastern Michigan University seeks a Coordinator of Audio Visual Services to manage all AV needs for university events and the Student Center. You will operate, maintain, and upgrade AV systems and train student staff in equipment usage for large campus events.

Responsibilities include on-site event management, setup of projection, sound, lighting, streaming, and recording gear, and ensuring daily system reliability. This role supports a dynamic, fast-paced environment with irregular hours.

Qualifications

• Bachelor's degree or equivalent is required.
• Three years of professional AV production experience.
• Three years of customer service experience.
• Three years of experience in large events and conferences.
• Proven knowledge of programming and coding.
• Ability to work with diverse student staff and teams.

Responsibilities

• Operate, test, troubleshoot, maintain, and inventory all AV equipment.
• Manage on-site events and AV needs for large campus events.
• Train student staff on projection, sound, lighting, and streaming equipment.
• Ensure equipment functions daily across Student Center locations.
• Create and update AV guides; conduct user training sessions.
• Be the primary contact for AV questions from students and staff.

Skills

Programming knowledge

Customer service experience

Communication skills

Heavy equipment lifting

Event coordination

Education

Bachelor's degree or equivalent

Tools

Streaming equipment operation

Job description

Title: Coordinator, Audio Visual Services

Employee Classification: PT - Professional/Technical

Pay Grade: PT 08

Division: Academic and Student Affairs

Subdivision:Student Center Operations

Department: Student Life

Campus Location: Main Campus

General Summary

Manage all University Event Services & Student Center audio/visual requirements; operate, maintain, replace, and build audio/visual equipment and systems that support large scale campus-wide events and operations. Train student staff in audio/visual equipment, systems, and practices. Manage campus events that utilize sound, lighting, multimedia equipment, and streaming. Assist with the daily operations of the Student Center and other campus event spaces.

Principal Duties and Responsibilities

• Operate, test, troubleshoot, maintain, replace, build, and keep inventory of all audio/visual equipment and systems. Coordinate and follow through on all repair and maintenance of audio/visual equipment.
• On-site management of events and their audio/visual needs and operations.
• Responsible for operating and training student employees on all audio/visual equipment set-up including projection, sound, lighting, control systems, web streaming, and recording equipment.
• Ensure all audio/visual equipment in the Student Center and other University Event Services locations is functioning properly on a daily basis.
• Write and update audio/visual equipment guides. Coordinate and conduct user training sessions.
• Be the point of contact for student employees and staff in regards to all audio/visual equipment questions and inquiries.
• Perform other related departmental duties, as required.

Minimum Qualifications

Bachelor's degree in Computer Science or Communication, Media, and Theater Arts, or other education or related degree or the equivalent combination of education and experience, is required.

Three years of demonstrated professional experience in audio/visual production is required.

Three years of professional experience in customer service is required.

Three years of progressively responsible experience in large events, conferences in a fast-paced multi-faced facility environment is required.

Proven knowledge and experience in computer programming and coding is required.

Proven experience to relate effectively, to program for and/or manage diverse groups of staff, college student employees is required.

Demonstrated extensive competency in building, operating, and maintaining built-in audio/visual systems in a commercial space including; lighting, sound, video, and streaming is required.

Ability to lift moderately heavy equipment is required.

Good oral and written communication skills are required.

Must be willing to work irregular and flexible hours including evenings, weekends, and some holidays.

Preferred Qualifications

• Demonstrated extensive competency in streaming and video production. Knowledge in ATEM software control setup and operation, OBS Studio, DI boxes, HDMI switchers and splitters, PTZ cameras, NDI video workflows, and HDBaseT distribution systems is preferred.
• Advanced knowledge in AV Systems such as, Allen & Heath AHM System Manager, XML configuration, multi-zone audio system configuration, and workflow automation and system customization is preferred.
• Verified proficiency in audio infrastructures such as RJ45 custom cabling, signal flow design and troubleshooting, microphone systems and configuration, XLR wallplate wiring and routing, amplifier rewiring and configuration, amplifier zone configuration and routing, AV rack integration and infrastructure planning, and staged power conditioning systems is preferred.

Special Instructions

N/A

Appointment Percentage

100%

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.