Audio Visual Manager

Columbia University; New York, Northern (NY, KY); Hybrid; USD 80,000 - 85,000; Full time

Job summary

Columbia University in New York is seeking an experienced A/V Manager to lead technical services for events and locations. You will oversee daily operations, coordinate audio-visual services, and ensure a customer-focused service delivery.

Responsibilities include leading the Technical Services team, establishing procedures for inventory maintenance, and managing budgets while collaborating with university departments and the public. Flexible hours including evenings and weekends may be required.

Qualifications

• Bachelor's degree or equivalent required.
• Minimum of two years related experience.
• Supervisory experience preferred.
• Strong organizational and multitasking skills.
• Proficiency in Microsoft Word and Excel.

Responsibilities

• Leads the Technical Services support for assigned events.
• Coordinates and schedules all audio-visual services for events.
• Establishes procedures for operation and maintenance of AV equipment.
• Adheres to operating budget for maintenance and replacements.
• Creates standardized procedures to protect assets and control expenses.
• Collaborates with Event Management team and university stakeholders.
• Interacts with staff, departments, students and the public; supports a customer-friendly environment.

Skills

Supervisory experience

Organizational skills

Customer service orientation

Communication skills

Ability to work under pressure

Education

Bachelor's degree or equivalent

Tools

Microsoft Word

Excel

Job description

• Job Type: Officer of Administration


• Bargaining Unit:


• Regular/Temporary: Regular


• End Date if Temporary:


• Hours Per Week: 35


• Standard Work Schedule:


• Building:


• Salary Range: $80,000 - $85,000

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Summary

Reporting to the Assistant Director of Technical Services, the A/V Manager will provide operational leadership for all elements of the technical/audio visual services at the assigned location(s) to ensure a customer focused service delivery. Responsible for the maintenance and daily operations of assigned events/locations. Directs the technical services support for all assigned events.

Responsibilities

• Leads the Technical Services support for assigned events. Responsible for coordinating and scheduling all audio-visual services for assigned events.


• Under the direction of the Assistant Director of Technical Services, establishes procedures, standards and practices for the operation and maintenance of Event Management's complex technical inventory of audio/visual equipment, sound equipment, and light equipment to ensure a customer focused service delivery.


• Adheres to the operating budget for the maintenance, repair and replacement of technical equipment.


• Creates and implements standardized procedures to ensure that assets are protected, expenses are controlled, and the technical support functions operate efficiently, effectively, and with proper internal controls.


• Collaborates with other members of the Event Management team to ensure services meet/exceed customers' expectations.


• Interacts effectively and diplomatically with the University community including staff management, campus departments, student organizations, and the general public. Develops relationships with people from public areas of the University to maintain a customer friendly environment.


• Special projects, continuous improvement initiatives, and other duties as assigned.

Minimum Qualifications

• Bachelor's degree and/or its equivalent.


• A minimum of two years' related experience.


• Supervisory experience with a demonstrated ability to program workflow and coordinate schedules is preferred.


• Excellent organizational skills.


• Must be computer literate and proficient in Microsoft Word, Excel with familiarity of data management.


• Ability to exercise good judgment, work under pressure and carry out multiple tasks with minimal supervision.


• Must be able to work flexible hours, including evenings, weekends, and holidays, as schedule dictates.


• Excellent customer service orientation and interpersonal skills required with an ability to communicate with a diverse constituency.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.