Coordinator

Arizona State University; University Center (VA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Tuition reduction program

Low-cost health, dental, vision, and f

Retirement program

Paid time off and holidays

Wellness program

Disability and leave program

Employee assistance program

ASU discounts

Job summary

Arizona State University seeks a Facilities Specialist 2 to support event and facility operations at the West Valley Campus. You will manage reservations, coordinate event layouts with Social Tables, set up spaces, and supervise a large student staff while ensuring excellent guest service.

The role reports to the Associate Director of Unions and Centers and requires coordinating with Sun Devil Fitness teams. Travel to other ASU campuses may be required.

Qualifications

• Bachelor’s degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
• Experience in event management and facility operations is preferred.
• Proven ability to train students for leadership roles and cultivate relationships with both students and professional staff.

Responsibilities

• Respond to, create, and manage reservation requests using scheduling software (e.g., Mazevo).
• Produce, update, and interpret event diagrams and setup instructions using Social Tables.
• Lead setup/breakdown of event spaces and supervise furniture/equipment arrangement.
• Serve as primary contact for guests, providing accurate information about campus resources and services.
• Collaborate with FACMAN and outside vendors for maintenance, repairs and updates.
• Lead hiring/onboarding of student staff, including recruitment, training, scheduling, and payroll.

Skills

Guest service

Reservation management

Event coordination

Staff supervision

Education

Bachelor’s degree

Tools

Mazevo

Social Tables

Job description

Job Profile

Facilities Specialist 2

Job Family

Facilities Management

Time Type

Full time

Minimum Qualifications

Bachelor’s degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description

Pay Rate: $50,000 per year

As a member of the Unions and Centers and Sun Devil Fitness and Wellness teams, this role supports the overall event and facility operations of both the University Center and the Sun Devil Fitness Complex at the West Valley campus. Responsibilities include providing direct guest service, managing reservations, overseeing event setup and breakdown, coordinating facility operations, and supervising a large team of student staff while fostering their ongoing development. This position reports to the Associate Director of Unions and Centers and works collaboratively with the Sun Devil Fitness and Wellness teams in support of programs, events, and activities.

Job location is primarily at the West Valley Campus; however, the incumbent will be required to periodically travel to other ASU campuses to perform work.

What’s in it for you

Arizona State University offers a comprehensive benefits package that includes valuable employee benefits to enhance the total compensation of its staff. This package includes: (Click here to explore options)

• Tuition Reduction Program for staff members, their spouses, and dependents, available on day one.
• Low-cost health, dental, vision, and life insurance benefits.
• Retirement program designed to promote long-term savings and provide income upon retirement.
• Paid time for volunteer and professional development.
• 10 Paid Holidays and competitive Vacation and Sick accruals each Pay Period.
• Wellness program for preventative health education and screenings.
• Disability and leave program for income protection.
• Employee assistance for free and confidential behavioral health services.
• ASU Discounts to sports/events along with discounts with ASU partnerships.

DAYS and SCHEDULE

Majority of hours will be assigned Monday-Friday, between the hours of 8:00 am to 5:00 pm; flexible scheduling to accommodate regular evening and weekend hours based on event programming and operational needs.

• Respond to, create, and manage reservation requests using scheduling software (e.g.,Mazevo), ensuring all bookings align with departmental and university policies.
• Produce, update, and interpret event diagrams and setup instructions using tools such as Social Tables, ensuring accurate and detailed execution of event layouts.
• Assist with the setup and breakdown of event spaces, including conference rooms, multipurpose, and outdoor areas, arranging furniture and equipment according to event specifications.
• Serve as a primary point of contact for guests and clients, offering accurate information about campus resources, facilities, and services.
• Communicate and enforce university, campus, and facility policies in a professional and approachable manner.
• Support basic audio/visual needs for events and provide troubleshooting assistance when needed.
• Generate and distribute event reports and communicate event details with internal campus partners and staff.
• Monitor facility spaces through regular walkthroughs to ensure cleanliness, organization, and readiness for use.
• Serve as liaison between ASU’s Facility Management (FACMAN) and outside vendors when it comes to facility maintenance, repairs and updates.
• Report on maintenance issues, safety concerns, injuries, property damage, or unusual incidents to appropriate staff members in a timely manner.
• Address patron comments, concerns, behaviors and conduct issues as necessary and with outstanding customer service.
• Assist with creating, forecasting, monitoring and allocating facility budgets.
• Assist with purchasing and maintenance of program equipment and supplies.
• Enforce program and facility policies correctly and consistently and ensure a high level of risk management is present in the programs and services.
• Maintain a strong working knowledge of campus facilities, events, and available resources to effectively assist clients and guests.
• Uphold professionalism, accuracy, and confidentiality when handling client and university information.
• Develop, implement and evaluate strategic plans with working goals that coincide with the strategic plans within EOSS.
• Participating in all required staff meetings, training, and professional development opportunities.
• Collaborate with team members and campus partners to support daily operations and ensure successful event execution.
• Provide customer services and act as a liaison to faculty, staff, students, alumni and general public.
• Lead the hiring and onboarding of student staff members, including leading recruitment efforts, training, scheduling, processing payroll, and helping uphold accountability to departmental expectations and performance standards.
• Support student staff development by creating and leading ongoing training, meetings, and professional development opportunities and contributing to collaborative team learning environment.
• Perform other duties as specified by the Associate Director of Unions and Centers, in collaboration with the Associate Director of Sun Devil Fitness.

Desired Qualifications

• Evidence of a Master’s degree, preferably in Higher and Post-secondary Education, College Student Personnel, Public Administration or a related field.
• Evidence of a Master’s degree in Social/Behavioral Sciences, Recreation, Leisure Studies, Sports Management or a related field.
• Proven ability to train students for leadership roles and cultivate strong relationships with both students and professional staff.
• Experience in event management and facility operations preferred.
• Experience in fitness/wellness programming.
• Experience with Risk Management practices
• Expertise in effectively coordinating and prioritizing tasks for oneself and others, with a comprehensive understanding of university policy interpretation.
• Strong aptitude in establishing and nurturing productive working relationships.
• Documented evidence showcasing exceptional communication skills.
• Evidence of effective written and verbal communication skills
• Knowledge of management principles and practices, project management and coordination of activities
• Skill in organizing resources, establishing priorities and implementing research
• Experience working independently and as part of a team

Working Environment

• Work is performed primarily at the West Valley Campus
• Work is performed in a standard office environment with occasional work in event or campus facilities
• Regular use of a computer and standard office equipment, including prolonged periods of
• undefined
• May remain in a stationary position (sitting or standing) for extended periods
• May occasionally move or transport materials weighing up to 35 pounds
• May occasionally bend, stoop, kneel, or squat
• May occasionally climb stairs where elevators are unavailable
• May work in a fast-paced environment with changing priorities and multiple concurrent tasks.
• May occasionally work evenings, weekends, or special events, as business needs require.

Department Statement

Educational Outreach and Student Services (EOSS) is committed to enrolling all qualified students at Arizona State University and assisting them in their academic success. EOSS provides a broad range of services and support to students and prospective students ranging from outreach efforts with K-12 schools, orientation programs for new freshman, bridge programs to assist the transition to a university environment, and a wide variety of services, programs and activities for enrolled students. EOSS has direct responsibility for multiple departments across four campuses, some of which include the Dean of Students, University Housing, Health Services, Counseling Services, Disability Resources, the Memorial Union, Upward Bound and TRiO programs, Sun Devil Fitness, Student Government, Student Media, Career Services and others.

Driving Requirement

This position may require driving. Employee must possess a valid US Driver’s license of the appropriate class and required endorsements throughout employment.

Location

Campus: West

Funding

No Federal Funding

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation’s fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASU Compensation Estimator

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.