Medical Assistant

Arizona State University; Tempe (AZ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Tuition reduction

Health insurance

Retirement plan

Paid time off

Job summary

Arizona State University invites applications for a Healthcare Specialist 1 in Tempe. The role supports basic healthcare services, including rooming patients, reviewing histories, and assisting with exams across ASU Health Services clinics in the Phoenix metro area, with Tempe as the primary site.

The position involves regular travel between clinic locations, front- and back-office duties, and delivering accurate, compassionate service within a professional environment.

Qualifications

• Associate's degree and 1 year of healthcare experience, or equivalent training.
• Knowledge of medical terminology and patient communication.
• Familiarity with EMR workflows and clinical procedures.

Responsibilities

• Assist with patient rooming, vitals, and documentation in EMR.
• Support front desk tasks: check-in/out, scheduling, and insurance verification.
• Assist providers with examinations and minor procedures; perform venipuncture where trained.

Skills

Medical terminology

Verbal & written communication

EMR proficiency

Education

Associate's degree or equivalent experience

Tools

EMR systems

Job description

Job Profile

Healthcare Specialist 1 Non-Exempt

Job Family

Healthcare Professionals

Time Type

Full time

Max Pay – Depends On Experience

$21.00 USD Hourly

Minimum Qualifications

Associate's degree and one (1) year of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary

Supports with basic healthcare services to patients by helping perform examinations, review medical histories, prescribe medications, and interpret diagnostic tests to diagnose and treat injuries, illnesses, and medical conditions.

Job Description

Supports the healthcare team in delivering high-quality care to students and faculty across all ASU Health Services clinic locations in the Phoenix metro area (West, Tempe, Polytechnic, and Downtown), with Tempe serving as the primary site. This position requires regular travel and flexibility to float between clinic locations based on operational needs. Provides administrative support, direct patient care assistance, and front- and back-office functions to ensure efficient clinic operations. Responsibilities include, but are not limited to, rooming patients, managing patient flow, obtaining and documenting vital signs, performing lab draws, serving as a chaperone, and assisting providers with medical procedures. Maintains a professional, positive, and energetic demeanor while delivering accurate, compassionate service.

What’s In It For You

• Tuition Reduction Program for staff members, their spouses, and dependents, available on day one.
• Low-cost health, dental, vision, and life insurance benefits.
• Retirement program designed to promote long-term savings and provide income upon retirement.
• Paid time for volunteer and professional development.
• 10 Paid Holidays and competitive Vacation and Sick accruals each Pay Period.
• Wellness program for preventative health education and screenings.
• Disability and leave program for income protection.
• Employee assistance with free, confidential behavioral health services.
• ASU Discounts to sports/events, along with discounts from ASU partnerships.
• Currently hiring for the following shift: Monday – Friday 8:00am - 5:00pm

Essential Duties

• Perform front desk duties, including but not limited to: answering incoming telephone calls, obtaining and verifying patient information, patient check-in/out, coordinating and facilitating accurate patient appointments, and reconciliation of insurance details.
• Manage patient flow. Complete patient intake and enter details in to Electronic Medical Record (EMR). Obtain patient reason for visit, past medical history, vital signs, medication reconciliation, allergies, and assist with medical examinations. Administer screening questionnaires.
• Maintain accurate and strict confidentiality of patient information in EMR as established by appropriate protocols, regulations, and policies.
• Perform procedures, such as venipuncture, EKGs, wound dressing, and medication administration (oral, ID, SQ IM).
• Administer immunizations in accordance with written policies.
• Assist providers with exams and minor surgeries.
• Prepare for procedures with all necessary instruments, supplies, and consent forms.
• Applying ortho splints, the application of DME appliances, and the removal of casts.
• Maintains an inventory of medication and medical supplies as necessary.
• Completes physician orders and provides instructions and directions to patients as needed.
• Entering lab results and other patient results in EMR. Performs and participates in the sterilization of instruments, assists, and maintains infection control standards.
• Maintain a clean and hygienic environment.
• Provide training and work direction to new ASU Health Services team members and extern students as directed by the supervisor.
• Performs other job-related duties as assigned.

Desired Qualifications

Knowledge of medical terminology. Skill in both verbal and written communication.

Working Environment

• Work environment involves exposure to potentially dangerous materials and situations that require following extensive safety precautions and may include the use of protective equipment.
• Frequent sitting and standing for prolonged periods of time.
• Use computers effectively – including inputting, reviewing and retrieving information, extended periods of viewing screen and using mouse and keyboard.
• Frequent lifting up to 35 lbs.

Department Statement

Educational Outreach and Student Services (EOSS) is committed to enrolling all qualified students at Arizona State University and assisting them in their academic success. EOSS provides a broad range of services and support to students and prospective students ranging from outreach efforts with K-12 schools, orientation programs for new freshman, bridge programs to assist the transition to a university environment, and a wide variety of services, programs and activities for enrolled students. EOSS has direct responsibility for multiple departments across four campuses, some of which include the Dean of Students, University Housing, Health Services, Counseling Services, Disability Resources, the Memorial Union, TRIO programs, Sun Devil Fitness, Student Government, Student Media, Career Services, Access ASU and others.

Driving Requirement

Driving is not required for this position.

Location

Campus: Tempe

Funding

No Federal Funding

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco‑free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Notice of Availability of the ASU Annual Security and Fire Safety Report

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance

For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement

ASU conducts pre‑employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre‑employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.