Coordinating Manager Level B, Bridge to Home

NYC Health + Hospitals; New York (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

Woodhull Medical and Mental Health Center is seeking a supervisory administrative professional to lead the department within NYC Health + Hospitals. The role directs administrative operations, coordinates with clinical staff, and ensures accurate records and timely documentation in support of patient care and program goals.

The position involves training staff, allocating resources, developing procedural manuals, and driving improvements in department processes while upholding ICARE values:

Qualifications

• Master’s degree in health care related field with 1 year of healthcare experience.
• Bachelor’s degree with 2 years of health care experience.
• Equivalency: education and experience substituted for credits with HS diploma required.

Responsibilities

• Directs and coordinates administrative aspects of the department.
• Consults with medical staff to plan and coordinate objectives.
• Plans, develops, and conducts staff training programs.
• Allocates staff based on workload and equipment availability.
• Coordinates research projects and special studies for program evaluation.
• Directs processing of orders for equipment and supplies.
• Ensures compliance policies are current and followed.
• Supervises office administration and record keeping activities.
• Oversees employee supervision, performance and development.
• Publishes operational manuals and procedures.
• Applies ICARE values in daily operations.

Skills

Administrative supervision

Training program development

Interdepartmental liaison

Compliance policies

Staff supervision

Documentation and records management

Education

Master’s Degree in health administration / public health

Bachelor’s Degree in health-related field

Equivalent combination of education and experience

High School diploma or educational equivalent

Job description

Marketing Statement

Woodhull Medical and Mental Health Center is attuned to the healthcare issues that matter to the people of North Brooklyn. Woodhull focuses on preventing disease and promoting healthy lifestyles by reaching out to the community at various convenient locations.

Marketing Statement

Woodhull Medical and Mental Health Center is attuned to the healthcare issues that matter to the people of North Brooklyn. Woodhull focuses on preventing disease and promoting healthy lifestyles by reaching out to the community at various convenient locations.

At NYC Health + Hospitals, our mission is to deliver high-quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Duties & Responsibilities

Bridge to Home is a unique program that combines behavioral health services and a home like environment for individuals with severe mental illness who would otherwise experience homelessness for 6–12 months.

Purpose Of Position

This class of positions encompasses supervisory or administrative work of varying degrees of difficulty and with varying degrees of latitude for independent initiative and judgment in the delivery of health program and support services.

Essential Duties And Responsibilities

Under direction and with wide latitude for the exercise of independent initiative and judgment, directs and/or coordinates the administration aspects of the department and performs some of the duties of Level A, which are described below.

• Consults with medical and professional staff of other departments and staff from associated health care fields to plan and coordinate joint patient and management objectives. Acts as a liaison between the Department of Medical Services and other administrative divisions.
• Provides administrative supervision for a health service program.
• Plans, develops, and may conduct training programs to maintain proficiency of staff and use of new equipment and methods.
• Allocates staff on basis of workload, space, and available equipment.
• Coordinates research projects and conducts special studies to evaluate various rehabilitative programs in the department and within the overall objective of the department.
• Directs the processing of orders for requisitioning of equipment, prosthetic appliances, and medical supplies for patients.
• As required, consults with medical, nursing and other staff involved in treatment to clarify ambiguities and secure documentation of the records and to secure necessary and timely certification and verification.
• Ensures that compliance policies and procedures are current and followed.
• Supervises the office administration and office record keeping activities of the department.
• Is responsible for employee supervision, performance and employee development of assigned personnel in areas of responsibility and accountability.
• Supervises the preparation and publication of operational manuals and procedures.
• Effectively applies ICARE values: Integrity, Compassion, Accountability, Respect, and Excellence.
• May supervise studies related to the service/program and analyzes modifications and development of systems and procedures to improve departmental operations. Makes recommendations and implements.
• May analyze patient records with clinical staff to determine whether they document that the length of stay and medical services rendered are consistent with reimbursement formulas, completing necessary forms.

Minimum Qualifications

• Master’s Degree from an accredited college or university; and one (1) year of full-time experience in a health care setting; or
• Bachelor’s Degree from an accredited college or university; and two (2) years of full-time experience in a health care setting; or
• A satisfactory equivalent combination of education, training and/or experience, in which each year of relevant training and/or experience can be substituted for 30 semester credits from an accredited college or university. However, all applicants must at least have a High School diploma or its educational equivalent, approved by a State’s Department of Education or a recognized accrediting organization.